India’s Airtel Payments Bank has added a biometric verification solution called Face Match to enhance the security of customer accounts. This solution uses facial recognition and liveliness checks to verify account users in cases in which the bank’s machine learning (ML) algorithms have detected potentially...
The complexity of the business-to-business (B2B) space is primarily what causes it to lag consumer-facing innovations. B2B transactions and the regulations they are subject to have unique and elaborate characteristics that make digitization and automation complex, and these intricacies are amplified even further when cross-border,...
Best Buy is rolling out an artificial intelligence (AI)-powered delivery tracking system that promises minute-by-minute updates. The company aims to satisfy customers who are increasingly frustrated with vague delivery windows and limited order visibility. Experts say the move comes as the eCommerce sector grapples with...
OpenAI launched fine-tuning for GPT-4o, saying this capability allows developers to increase performance and accuracy for their applications. The feature launched Tuesday (April 20) and is available to all developers on all paid usage tiers, the company said in a Tuesday blog post. “Developers can...
Thousands of additional brands that use Shopify can now make their products available for creators to tag in shopping-related videos on YouTube. YouTube and Shopify have expanded their partnership to allow all eligible Shopify Plus and Advanced merchants in the United States to sign up...
As competition for customer loyalty grows fiercer, brands are sharpening their focus on the post-purchase phase — a critical yet frequently neglected part of the customer journey. Understanding that the relationship with the customer extends well beyond the checkout counter, companies are now crafting strategies...
LTK has added new customization features and access to weekly payouts to its Creator Commerce platform. The new customization features allow the users of LTK DM, the platform’s automatic direct message tool for LTK Creators, to personalize up to 10 trigger words per Instagram post...
In periods of softening consumer spend, businesses are increasingly turning to the vast B2B marketplace to boost their bottom-line. They aren’t alone. Criminals have taken notice of the multi-trillion-dollar B2B landscape, too. A recent report shows that cyber criminals are increasingly targeting businesses, not individuals,...
Kobalt Labs, which offers an artificial intelligence-powered copilot for risk and compliance teams, joined the Treasury Prime Partner Marketplace. Banks using Treasury Prime’s embedded banking software can now use the Kobalt Labs solution to better manage their third-party diligence with AI, the companies said in...
