As consumers prove more cautious about their discretionary retail spending, Best Buy is seeing shoppers hold off until sales events to make big purchases. On a call with analysts Thursday (May 30) discussing the retailer’s first-quarter fiscal 2025 earnings results, the consumer electronics retailer noted...
With eCommerce meeting shoppers’ demand for convenience, consumers increasingly expect more from the physical store experience like immersive, engaging offerings. Athletic retailer Dick’s Sporting Goods shared on a call with analysts Wednesday (May 29) discussing its first-quarter 2024 earnings results that its new, more experiential...
With pets proving to be a financial strain for many consumers, Chewy has been seeing them hold off on adopting new pets until inflation eases up. Now, some people are finally ready to take on the responsibility. Chewy CEO Sumit Singh said during a call...
Consumers increasingly want immersive eCommerce journeys, and Walmart is launching new digital shopping experiences to meet this demand. In an interview with PYMNTS following the retailer’s launch of gamified marketplace Walmart Realm, Justin Breton, the company’s director of brand experiences and strategic partnerships, discussed this...
Abercrombie & Fitch reported record first-quarter earnings results Wednesday (May 29), attributing the gains in part to increased marketing spend and an improved omnichannel experience. The apparel retailer’s highest first-quarter net sales ever came with an increase of 22% compared to the same period a...
Small retailers that make most of their sales via brick-and-mortar are the most at risk of closing, compared to those that leverage an omnichannel strategy or that rely primarily on eCommerce channels, PYMNTS Intelligence reveals. By the Numbers The study “Main Street SMBs’ Revenues Grow...
As consumers’ shopping behavior continues to be highly motivated by prices, Target is tailoring its summer assortment to these deal seekers’ interests. The retail announced Thursday (May 23) 1,000 new summer items, touting their low prices — a move that came days after the company...
As convenience-seeking shoppers make more of their purchases online, malls are adapting to focus more on on-site, immersive experiences rather than just on the quality and variety of retail vendors. In an interview with PYMNTS, Jill Renslow, chief business development and marketing officer at Mall...
As we approach the middle of the year, here are five of the major ways that the retail landscape has changed in 2024 so far. Amazon Pivots on ‘Just Walk Out’ Last month, news broke that Amazon is pulling back on Just Walk Out technology in...