Retail

Retail
Convenience Stores Are Stepping up Their Personalization to Drive Loyalty
June 13, 2024

As convenience retailers compete for consumers’ loyalty, major players are leveraging shopper data to personalize their messaging, looking to drive deeper connections. Take, for instance, Casey’s General Stores, the third-largest convenience store chain in the United States. On a call with analysts Wednesday (June 12)...

Retail
EBay to Add Venmo as Payment Option in US
June 13, 2024

Online marketplace eBay will add Venmo as a payment option in the coming week, saying it aims to expand payment method choice and cater to the preferences of Gen Z and millennial shoppers. This option will be available to U.S. buyers on eBay.com and the...

Retail
Shein Reportedly Raises Prices as IPO Looms
June 13, 2024

As it prepares to go public, fast fashion retailer Shein is reportedly driving up prices. The company has raised prices on a third of its core products, a strategy likely to increase revenues before its initial public offering (IPO), Reuters reported Thursday (June 13), citing an analysis...

Retail
Millennial Shoppers Lead Resale’s Growth
June 12, 2024

As consumers turn to secondhand shopping options to manage their budgets amid inflation, millennials are leading the way. By the Numbers For the January edition of the “Consumer Inflation Sentiment Report,” titled “Consumers Shop Secondhand Stores as Often as Other Retail,” PYMNTS Intelligence conducted a...

Retail
Worldwide, Large Retailers Deliver More Digital Features Than Their Smaller Rivals
June 12, 2024

According to PYMNTS Intelligence, 70% of U.S. consumers are more satisfied when shopping with large merchants than they are when patronizing small and medium-sized businesses (SMBs). But this phenomenon isn’t confined to U.S. shores. As PYMNTS found in the “2024 Global Digital Shopping Index: SMB...

Retail
Gen Z Wants to Buy Cars Most — but Buys Them Least
June 11, 2024

Young consumers are the likeliest to be saving up to buy a car, but that rarely translates to them being able to afford a new vehicle. By the Numbers The April edition of the PYMNTS Intelligence “New Reality Check: The Paycheck-to-Paycheck Report” series, “Why 60%...

Retail
Consumer Spending Shows Signs of Summer Recovery, but Retailers Are Cautious
June 11, 2024

Consumer spending is beginning to show signs of recovery going into the summer, but major retailers are not getting their hopes up. Findings from the National Retail Federation’s CNBC/NRF Retail Monitor announced Monday (June 10) showed that in May, consumer spending increased 1.35% relative to...

Retail
Consumers Tap Dad’s Summer Grilling Excitement for Father’s Day Gifting
June 11, 2024

As consumers seek Father’s Day gifting options more creative than yet another tie, some are buying their dads fancier cuts of meat as barbecue season gets into full swing. In an interview with PYMNTS, Reba Hatcher, chief commercial officer at ButcherBox, a direct-to-consumer (D2C) company...

Retail
Baby Boomer Shoppers Set New Spending Priorities
June 11, 2024

For older consumers, shopping is more about meeting basic needs than splurging on nonessential products to make them feel good. For the April edition of the “New Reality Check: The Paycheck-to-Paycheck Report” series, PYMNTS Intelligence surveyed more than 3,400 U.S. consumers in March about their...