July 19, 2024
Businesses Scramble for Backup After CrowdStrike Update Hobbles IT Networks
If there ever was a day that needed a Plan B, it was Friday, July 19. Banks, airlines, hospitals, fast food chains, retailers, even the Paris Olympics, and nearly any...
July 19, 2024
Fifth Third Leans on Strategic Automation, Payments Innovations
This quarter’s bank earnings, like the macroenvironment, have been mixed and unpredictable. And the ongoing theme of controlling for what’s controllable held true for Fifth Third Bancorp executives, who told...
July 19, 2024
They Said That: Notable Quotables From the Week of July...
This week featured insights from JOOR CEO Kristin Savilia on the necessity of experiential retail for luxury brands, discussions with One Inc CEO Ian Drysdale on the digital shift in...
July 19, 2024
Open Banking Faces Challenges as Banks Urge Delay in New...
Open banking, as it emerges more fully in the United States, promises to bring personalized services and products to customers, expanding financial access. Data underpins the joint efforts of traditional...
July 19, 2024
Paytm Reports Seeing ‘Green Shoots’ in Business After Regulatory Troubles
Paytm reported Friday (July 19) that its operating revenue slipped again in the quarter ended in June as it continued to deal with regulatory troubles. The Indian FinTech’s operating revenue...
July 19, 2024
Von der Leyen Calls for Competition Policy to Boost EU...
European Commission President Ursula von der Leyen has laid out a comprehensive vision to strengthen the European Union’s defence and economic policies, as she seeks approval from the European Parliament...
July 19, 2024
It’s the Network, Not the Rail: Ingo Payments’ Edwards Reflects...
Anniversaries are a time to reflect, evaluate and to anticipate what lies ahead. And so it is with the FedNow® Service, which celebrates a year in the marketplace on July...
July 19, 2024
Intellicheck CEO: Fraudsters Using AT&T’s Call Log Breach to Build...
The right customer data, in the right hands, can have a transformative impact on businesses. But in the wrong hands, the same sensitive information can be leveraged by bad actors...
July 19, 2024
Japan’s Boomers and Seniors Don’t Like Digital. Why That’s a...
In the Land of the Rising Sun, where tradition meets technology, Japan is navigating a digital crossroads. Despite pioneering 3G technology and boasting a vibrant mobile culture, the nation finds...
With nearly half of CU executives saying a lack of resources prevent them from bringing innovations to market, CUs are stuck piloting the digital innovations their members crave — and are willing to switch FIs for. The rise of strategic mergers is a way that some CUs are exploring to pool resources, innovate and drive scale. Read more in the “Credit Union Tracker®,” a collaboration with PSCU.
To drive growth and reduce churn, credit unions should invest in digital solutions that improve user experience, offer robust security features, and provide convenient self-service options tailored to the preferences of Gen Z and millennial consumers. PYMNTS Intelligence’s latest 40-page report,“How CUs Can Drive Engagement with Self-Service Banking Innovation,” a collaboration with Velera (formerly PSCU/Co-op Solutions), examines why CUs need to up their self-service banking innovation.