July 09, 2024
Social Media Apps Tap Click-and-Mortar™ Pop-Ups to Boost Commerce
As social media platforms aim to grow their presence in retail, key players including Snapchat, Pinterest and TikTok are turning to omnichannel retail pop-ups. Most recently, British department store Selfridges...
July 08, 2024
Retail Brands Use Media Partnerships to Drive Engagement
Retail brands are using media partnerships in creative ways to drive engagement, reaching consumers at more parts of their day-to-day routines. Take, for instance, insect repellant brand Off. The company...
June 21, 2024
Meet the 27 Million Americans Who Drive 8% of Consumer...
The big consumer news last Friday was that the University of Michigan’s June Consumer Sentiment Index hit a seven-month low. Many scratched their heads, particularly since the CPI print earlier...
June 20, 2024
Target Pilots GenAI-Powered Chatbot Designed for Store Staffers
Target is piloting a generative artificial intelligence (AI)-powered chatbot that answers store staffers’ questions about on-the-job processes. The retailer is piloting the Store Companion chatbot at about 400 stores and...
June 20, 2024
SoundHound AI Expands Voice AI Ordering for Restaurants
SoundHound AI announced Tuesday (June 18) its acquisition of key assets from Allset, an online food ordering platform, in a move that bolsters the voice artificial intelligence company’s presence in...
June 17, 2024
McDonald’s Pauses Drive-Thru AI Chatbot Test Despite Growth in Voice...
After two years of testing, McDonald’s has ended its partnership with IBM to develop an artificial intelligence (AI)-powered drive-thru system. The collaboration, which aimed to change the fast-food ordering process...
June 14, 2024
State Dept. Tests Online Passport Renewals as Digital IDs Gain...
The U.S. State Department recently announced it is beta testing a public-facing program that enables would-be travelers to renew passports online. As of this week, people who want to renew...
June 13, 2024
Radar CEO Sees Geolocation Driving Future of Digital-Physical Commerce
As technology and the connected economy march onward, the boundary between the digital and physical worlds is becoming increasingly blurred. New opportunities are emerging — with geolocation technology at the...
June 06, 2024
Initial Unemployment Claims Increase by 8,000 as Labor Market Cools
The number of initial claims for unemployment insurance increased by 8,000 during the week ended Saturday (June 1), showing that the labor market is returning to pre-pandemic conditions. The total...
Dining in is back on the menu at many quick-service restaurants (QSRs), but digital ordering and payment options are still playing a major role in their operations. In the Order To Eat Tracker, a PYMNTS and Paytronix collaboration, Brad West, chief operating officer at Noodles & Company, explains how innovations like contactless payments and ordering are playing a key role in driving sales across all channels.