January 16, 2010
Mobilizing Citibank: Lessons Learned
Recently, Citibank provided some perspective on their mobile strategy and their renewed focus on a better delivery of “traditional” customer service. In the ever evolving landscape of mobile technology providers,...
January 06, 2010
Why Paypal May Do to Payments What Apple Did to...
PayPal Will Open Up the Walled Garden of Payments The 4th quarter of 2009 is definitely starting to feel like the dawn of a new age for e-commerce, with...
January 06, 2010
Cutting Fraud, Slashing Waste, Saving Billions: The Case for a...
The healthcare industry is choking on paper and manual processes that clog the system with more paperwork — hiding fraud, denying basic accountability and bleeding billions of dollars per year...
January 05, 2010
PCIDSS and the Legal Framework for Security: An Update on...
I. Introduction Consumer risks associated with unauthorized payment card usage have largely been assumed by others within the payment card matrix, leaving consumers mostly immune from financial liability. But related...
December 22, 2009
The Decade’s 12 Greatest Developments in Payments: #7 How the...
Payments went electronic in the first decade of the 21st century in the United States. Electronic payments account for more than half of all payments by dollar volume and more...
December 16, 2009
The Effect of Card Acceptance on Sales: The Case of...
Does taking plastic get people to spend more money? The card networks certainly think so and have often touted increased sales as one of the reasons why merchants should accept...
December 16, 2009
The Decade’s 12 Greatest Developments in Payments: #10 Collateral Damage...
The decade ended with the start of the most severe financial crisis the world has faced since the Great Depression of the 1930s. In many respects the payments industry was...
December 14, 2009
Mobilizing Citibank: A Tale of Trials and Tribulations
Earlier this week, Citibank provided some perspective on their mobile strategy and their renewed focus on a better delivery of “traditional” customer service. In the ever evolving landscape of mobile...
December 12, 2009
Why TaxiPass Is What’s Next in Payments
TaxiPass was created by a dynamic team of entrepreneurs and taxi industry experts, tired of carrying cash on trips and looking for a way to charge rides that’s as easy...