May 16, 2018
IKEA Rolls Out Rewards Credit Card
Following moves by Amazon and Uber, IKEA is rolling out its own branded credit card. The new Visa card will offer 5 percent in rewards for IKEA purchases, including in-home...
May 14, 2018
The Self-Services World For The Self-Sufficient Consumer
While the best customer experience can mean the full white-glove, high-touch interaction, sometimes customers want to make like Fleetwood Mac and go their own way. That is true in restaurants where the way...
May 14, 2018
Data Dive: Coming, Going And Returning With Apple, PayPal And...
Twenty years ago today the last new episode of Seinfeld aired, much to the moaning and groaning of fans everywhere — especially after they saw the last episode itself. The...
May 11, 2018
Retail Pulse: Shopify, Warby Parker Open The Doors On Digital-First
Online brands continue their march into the offline world as Shopify and Warby Parker announce plans to open brick-and-mortar locations in the coming months. For Shopify, a Canadian eCommerce platform...
May 11, 2018
The Most Costly Threat To Subscription Customer Churn
Churn is an endemic problem for all subscription businesses. There are two sides to the issue: one that grabs the lion’s share of the spotlight and one that doesn’t —...
May 10, 2018
Brands Can Turn Social Video Views Into Conversions
Brands sometimes face a dilemma when it comes to reaching consumers online: how to drive sales without annoying potential customers. Some brands face a more challenging quandary: how to become...
May 10, 2018
Lyft All-Access Subscription Plan Has Waitlist
Expanding upon its experimental All-Access plan, Lyft is rolling out the subscription service to another set of riders. As of Wednesday (May 9), TechCrunch reported that the company was gearing...
May 09, 2018
US: Gov asks judge to force AT&T to sell Turner...
Seven weeks after the trial over the suit the Justice Department (DOJ) brought to stop AT&T’s purchase of Time Warner began, the two sides have made their final pitches...
May 04, 2018
Blockchain-Powered Escrow Tools To Empower Freelancers And Content Creators
Payment frictions — from slow payments to non-payments — can easily sour relationships between freelancers and employers. But while gig workers want prompt payments, employers expect assurances that deliverables are...
The “Subscription Commerce Tracker™,” powered by Recurly, explores how companies use subscription-based commerce to build long-term customer relationships and steady revenue sources. The report includes notable developments in the market and the companies that are rapidly innovating the space.