July 22, 2024
Fending Off Fraud in Digital Banking
Fraud’s continued predation of digital banking has been nothing short of alarming. Financial institutions (FIs) are exhausting millions in a determined bid to stay one step ahead, with trust, money...
July 21, 2024
Payments FinTech Ebury Reportedly Planning UK IPO
Santander-owned payments FinTech Ebury is reportedly planning to go public in the U.K. The London-based company is working with investment bankers from Goldman Sachs on the planned $2.5 billion initial...
July 21, 2024
Report: Revolut Leads UK Scam Complaints Amid APP Fraud Surge
Revolut has reportedly denied thousands of British customers reimbursement requests after they were defrauded. This has led many of these consumers to seek help from the U.K.’s Financial Ombudsman Service...
July 19, 2024
Businesses Scramble for Backup After CrowdStrike Update Hobbles IT Networks
If there ever was a day that needed a Plan B, it was Friday, July 19. Banks, airlines, hospitals, fast food chains, retailers, even the Paris Olympics, and nearly any...
July 19, 2024
Fifth Third Earnings Focus on Liquidity and Payments Innovations
This quarter’s bank earnings, like the macro environment, have been mixed and unpredictable. And the ongoing theme of controlling for what’s controllable held true for Fifth Third Bancorp executives, who told investors during...
July 19, 2024
They Said That: Notable Quotables From the Week of July...
This week featured insights from JOOR CEO Kristin Savilia on the necessity of experiential retail for luxury brands, discussions with One Inc CEO Ian Drysdale on the digital shift in...
July 19, 2024
Open Banking Faces Challenges as Banks Urge Delay in New...
Open banking, as it emerges more fully in the United States, promises to bring personalized services and products to customers, expanding financial access. Data underpins the joint efforts of traditional...
July 19, 2024
Paytm Reports Seeing ‘Green Shoots’ in Business After Regulatory Troubles
Paytm reported Friday (July 19) that its operating revenue slipped again in the quarter ended in June as it continued to deal with regulatory troubles. The Indian FinTech’s operating revenue...
July 19, 2024
Von der Leyen Calls for Competition Policy to Boost EU...
European Commission President Ursula von der Leyen has laid out a comprehensive vision to strengthen the European Union’s defence and economic policies, as she seeks approval from the European Parliament...
With nearly half of CU executives saying a lack of resources prevent them from bringing innovations to market, CUs are stuck piloting the digital innovations their members crave — and are willing to switch FIs for. The rise of strategic mergers is a way that some CUs are exploring to pool resources, innovate and drive scale. Read more in the “Credit Union Tracker®,” a collaboration with PSCU.
To drive growth and reduce churn, credit unions should invest in digital solutions that improve user experience, offer robust security features, and provide convenient self-service options tailored to the preferences of Gen Z and millennial consumers. PYMNTS Intelligence’s latest 40-page report,“How CUs Can Drive Engagement with Self-Service Banking Innovation,” a collaboration with Velera (formerly PSCU/Co-op Solutions), examines why CUs need to up their self-service banking innovation.