February 18, 2026
What Happens to Stores When AI Agents Do the Shopping?
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February 18, 2026
Businesses Move to Rein In AI in the Shift to...
As enterprises hand artificial intelligence agents the authority to initiate payments, approve refunds, route compliance alerts and coordinate workflows across finance, HR and operations, a new question is emerging inside...
February 16, 2026
Companies Ramp Up Prices Following Holiday Break
Consumers enjoyed a break from price increases during the holiday shopping season. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
February 13, 2026
Banks Shift AI From Chatbots to Autonomous Money Movement
The most consequential artificial intelligence deployments in finance are invisible to customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
February 12, 2026
Households Navigate Higher Costs With Smarter Spending
The consumer in the United States is no longer one market. It’s two. And corporate earnings calls are increasingly where the split shows up first. Get the Full Story Complete...
February 12, 2026
New Research: Productivity Gains Rise When Companies Pair AI Agents...
Companies have spent the past two years racing to deploy artificial intelligence (AI) agents across sales, finance, operations and customer support. Now, a new constraint is surfacing inside the enterprise:...
February 12, 2026
Experian Brings Its Insurance Market to ChatGPT
Experian says it is launching its insurance comparison platform on OpenAI’s AI chatbot, ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
February 12, 2026
AI Agents Are Now Running the Back Office at Insurance...
Insurance companies are beginning to deploy agentic artificial intelligence (AI) systems that do more than summarize documents or answer customer questions. They are orchestrating entire workflows across claims, underwriting and...
February 11, 2026
Fed Pivots Supervision Toward Core Financial Stability
The Federal Reserve plans to review “matters requiring attention” (MRAs) issued to banks by its examiners and downgrade some to “non-binding supervisory observation,” Reuters reported Wednesday (Feb. 11), citing a...
Payout speed is redefining the insurance experience, influencing trust, renewal decisions and how policyholders measure service in their most urgent moments. The latest “Money Mobility Tracker®,” a collaboration with Ingo Payments, examines why instant payments, expanded choice and payment modernization are now core to retention and market leadership.
Three-quarters of consumers who’ve purchased insurance from their bank want to buy more. But here’s the rub: Many bank customers are unfamiliar with their bank’s insurance offerings. PYMNTS Intelligence’s latest report, “Increasing Enthusiasm: The Effects of Purchasing Bank-Provided Insurance,” a collaboration with Franklin Madison, makes the case in five charts why banks would be well served to boost awareness of their insurance offerings.