January 03, 2022
No Rest for Retail as New Year Ushers in Familiar...

Whether it’s baseball, Broadway or any number of other related scenarios, the old “You’re only as good as your last… (at-bat, performance etc.) quip is a perfect fit for retailers...

January 03, 2022
Small Stores, Big Changes: Expect Small Businesses to Go More...

Although roughly half of Americans work for small and medium-sized businesses (SMBs) and these little companies — including retailers — collectively carry an outsized economic impact, their lack of resilience...

January 03, 2022
India’s Small Businesses Turn to Digital Ecosystems to Ease Payments,...

As much of the digital commerce world is busy building consumer payments ecosystems, the merchants that accept those payments need digital ecosystems with highly specialized and integrated services. Fresh from...

December 29, 2021
Holiday Gift Returns Expected to be Higher in Part From...

Americans’ returns of unwanted holiday gifts will prove costlier for retailers, CNN wrote Wednesday (Dec. 29), particularly as retailers grapple with higher costs due to the tag-team attack of the...

December 29, 2021
Why Omnichannel Still Remains More Vision Than Reality for Retail

“In stock.” Just two little words, and yet, a huge harbinger of customer joy these days as increasingly savvy digital consumers scour the web to find better prices, faster delivery or...

December 29, 2021
Why Retail’s Consumer Experience is a Two-Way Street

Imagine a consumer in a store, item in hand, about to make a purchase. Then, something happens that causes them to suddenly change their mind and walk out, leaving the...

December 29, 2021
Mastercard: Retailers Prepped to Turn Holiday 2021’s Success Into 2022’s...

There is no better teacher than experience — and when you add in the benefit of holiday season hindsight that’s just a few days old, the opportunity for edification is...

December 29, 2021
How 104 Acquiring Banks Are Using AI to Beat Fraud,...

Acquiring banks face a profitability challenge: Just 53% of the merchants they have on their platforms are turning a profit. The rest of their merchant accounts often wind up losing...

December 28, 2021
For Restaurants, Loyalty Latecomers Can Leverage Consumer Data to Pull...

If 2021 taught the restaurant industry anything about rewards programs, it is that contrary to prevailing ideas about digital innovation, slow and steady may in fact win the race. That...