May 20, 2022
Restaurant Roundup: Burger King, Wingstop Revive Chicken Sandwich Wars; Grubhub...
It would appear the chicken sandwich wars are not over yet. In 2020 and 2021, noting the popularity of the menu item on online ordering marketplaces, dozens of leading restaurant...
May 20, 2022
Square Taps Voice Commerce as ResTech Races Toward Automation
With the difficult labor market restaurants are facing, many purpose-built technology companies have come to the fore, offering automated solutions to make operational processes more efficient. Now, as these challenges...
May 17, 2022
Domino’s ‘Stranger Things’ Promotion Offers Ordering via Facial Recognition
As restaurant ordering becomes increasingly frictionless, Domino’s Pizza is offering a promotion whereby consumers can order by making different facial expressions and moving their heads. The company announced that it...
May 16, 2022
CDS Groupe Buys Rydoo Travel Platform to Boost Hotel Reservation...
Rydoo, a Belgian expense management software provider, is selling its travel platform to France-based hotel reservation tech firm CDS Groupe, according to a May 12 PhocusWire report. CDS Groupe is...
May 16, 2022
Consumers More Drawn to Products Than Brands When Ordering Online
At the start of the pandemic, restaurants realized that if they wanted to maintain their relationships with their customers through lockdown, they would have to make their menus available via...
May 11, 2022
“Welcome to McDonald’s…May I Take Your Cashier?” — A Review...
For years, franchise businesses in various industries have included “no-poach” provisions in franchise agreements that restrict employees from moving among locations within the same franchise system. While these provisions had...
May 05, 2022
Leading Mobile Order-Ahead Apps Hold Onto Their Crown in This...
The top three restaurant ordering apps are once again sharing the gold medal in this month’s edition of the PYMNTS Provider Ranking of Mobile Order-Ahead Apps. This monthly ranking, based on...
May 05, 2022
Leading QSRs Are Unable to Meet Dining Demand
As restaurants’ labor difficulties continue with no end in sight, many brands are having trouble meeting consumer demand. In a time when restaurants could be making more sales than ever,...
May 04, 2022
Yum Brands Leans on ‘Quick Pick-Up’ to Weather Delivery, Drive-Thru...
As restaurants’ labor challenges lead to longer wait times at the drive-thru, and as driver shortages put pressure on the delivery channel, many brands are doing everything in their power...