June 06, 2023
Customers Still Tip for Restaurant Meals — or Don’t Eat...
Consumers may be pressured to reduce tips in this tight economic environment, but data shows they overwhelmingly do not skip tipping, regardless of age, income or financial lifestyle. This is...
June 05, 2023
Ozempic and GLP-1 Drugs Shift Weight Loss Scale Toward Medicine
When is a breakthrough diabetes and weight loss treatment problematic? Never — except perhaps when it drastically changes the multibillion-dollar weight loss industry, causing ripple effects that are benefitting patients and...
June 02, 2023
Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards when diners buy chicken sandwiches...
June 01, 2023
Instacart Takes on DashMart With Aldi Digital C-Store Partnership
Instacart is working with discount grocer Aldi on 30-minute delivery of convenience store goods, a move that could boost the grocery aggregator’s competitive position in the category relative to competitors...
June 01, 2023
IHOP Reportedly Shuttering Fast-Casual Concept as Consumers Seek Value
IHOP is reportedly shutting down its test of fast-casual concept Flip’d as restaurant customers increasingly seek out hospitality on the one end and low prices on the other, leaving fast-casuals...
May 30, 2023
Amazon Reportedly Expanding Restaurant Efforts With on-Premises Payments in India
Amazon appears to be trying out new ways to insert its technology into the restaurant ordering experience — part of the eCommerce giant’s bid for digital dominance across all aspects...
May 30, 2023
Amazon Experiments With Dine-In Payments in India
Amazon is experimenting with dine-in payments in India via Amazon Pay. TechCrunch reported on the change Monday (May 30), noting that users dining at some restaurants in select areas of Bengaluru can...
May 30, 2023
DoorDash Touts Subscription Savings as Aggregators Compete for Digital Loyalty
With leading restaurant aggregators competing both with one another and with restaurants’ direct ordering channels for diners’ digital loyalty, DoorDash is rolling out cost savings via its subscription program to...
May 29, 2023
UK Retailers Ride eCommerce Delivery Wave With Faster, Eco-Conscious Commitments
British eCommerce shoppers still show a much stronger preference for at-home delivery, as local demand for curbside and in-store pickup options — or “click and collect” — in the U.K. remains...