December 02, 2024
Reaching the Digital Generation: Credit Union Strategies for Growth
Despite their strong reputation for service, credit unions (CUs) may face frustration in overcoming certain other public perceptions. As we saw in the previous edition, one of these is the...
December 02, 2024
Accounts Payable Takes the High Road to AI-Powered Growth Engine
Accounts payable (AP) may not always grab headlines, but its evolution is critical to business success. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
December 02, 2024
GenAI Powers 97% of CMOs’ Customer Service Strategies
It’s no surprise that GenAI is rapidly reshaping the landscape of customer service in the banking and payments industry. By automating repetitive tasks, improving personalization and enabling real-time support, the...
December 01, 2024
Crypto Boom Still Has Retail Investors ‘Sitting on Sidelines’
There are a lot of eyes on the cryptocurrency market these days amid its latest boom. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
December 01, 2024
Shoppers Shun Retailers That Charge for Returns
Stricter return policies reportedly have some shoppers rethinking their choice of retailers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
November 29, 2024
Assessing the Potential for Antitrust Moats and Trenches in the...
This article explores the economic dynamics and competition issues within the fast-advancing Generative Artificial Intelligence (AI) industry. Generative AI, encompassing hardware, models, and applications, has seen rapid growth across sectors,...
November 29, 2024
How SEP Hold-up Can Lead to Entrenchment
Hold-up in the standard essential patent (“SEP”) context can lead to entrenchment, disadvantaging new entrants and smaller firms by raising SEP licensing costs. Former and current enforcement officials have acknowledged the...
November 27, 2024
FTC to Expand Telemarketing Sales Rule to Combat Tech Support...
The Federal Trade Commission (FTC) is a step closer to expanding its Telemarketing Sales Rule (TSR) to enable it to combat tech support scams. Get the Full Story Complete the form...
November 27, 2024
Expedia Tops Travel App Provider Ranking Ahead of Busy Season
It’s fitting to look at PYMNTS’ Provider Ranking of Travel Apps, considering this week is one of the busiest travel periods of the year. Get the Full Story Complete the...
With rising FinTech fraud and convincing deepfakes threatening their bottom lines, more than two in three FinTechs plan to expand their budgets to deploy tech that can detect true human liveness, as discussed in the latest PYMNTS “FinTech Tracker®,” a collaboration with Sezzle.
Companies think their identity systems are working—until the numbers prove otherwise. “The Hidden Costs of ‘Good Enough’: Identity Verification in the Age of Bots and Agents,” a PYMNTS Intelligence and Trulioo collaboration, reveals how “good enough” identity verification quietly drains $95 billion in revenue due to fraud and missed opportunities each year. In the age of bots and agents, complacency isn’t just risky—it’s expensive.