August 21, 2024
Target: Streamlined Checkout and GenAI Chatbot Improve in-Store Experience
A streamlined checkout experience and the deployment of generative artificial intelligence-powered handheld devices for employees have improved the in-store experience at Target, the retailer said Wednesday (Aug. 21). Target saw...
August 20, 2024
Best Buy Introduces AI-Powered Delivery Tracking, Signaling Shift in Retail...
Best Buy is rolling out an artificial intelligence (AI)-powered delivery tracking system that promises minute-by-minute updates. The company aims to satisfy customers who are increasingly frustrated with vague delivery windows...
August 20, 2024
Foodora to Offer Pay by Bank Option Powered by Trustly
Trustly and food delivery service foodora have teamed up to allow foodora’s customers to pay directly from their bank account, with no need for a credit or debit card. This...
August 15, 2024
Walmart Amps Up Digital Progress in Positioning for Second Half
Convenience. Membership. Delivery times. Delivery density. eCommerce. Marketplaces. You would be forgiven for thinking these were keywords from Amazon’s Q2 earnings announcement. But they weren’t. They were the themes that...
August 15, 2024
Grab Sees Strong Banking Growth From Digitally-Engaged Singapore
Indonesian super app Grab saw a record number of monthly users in its latest quarter. “We continued to harness the strength of the Grab ecosystem, and improved the usage frequency and reliability...
August 14, 2024
Shake Shack and Uber Team With Serve Robotics on Robot...
Autonomous delivery company Serve Robotics has launched a robot delivery partnership with Shake Shack. The collaboration, announced Wednesday (Aug. 14), lets diners who order from select Shake Shacks in Los...
August 13, 2024
Ride-Hailing Platforms’ Earnings Underscore Gig Economy’s Momentum
The side hustle — and the ancillary streams of income those hustles provide — now is a lifeline in the paycheck-to-paycheck economy, across all income levels. Earlier this year, PYMNTS...
August 13, 2024
New Starbucks CEO Brian Niccol Brings Innovative Track Record to...
Chipotle CEO Brian Niccol will take over as CEO of Starbucks Sept. 9, and he has the support of Starbucks founder and Chairman Emeritus Howard Schultz. “I know how excited...
August 12, 2024
Tipping, Fees May Be Diners’ Tipping Point
Much has been made of tipflation, the upward march of the tips paid at the table and for delivery, which adds to the bill and subtracts from diners’ wallets. As...
