May 14, 2024
OpenAI’s GPT-4o Aims for Real-Time Voice Assistant Interactions
OpenAI’s new GPT-4o artificial intelligence model could enhance real-time voice interactions, improving the experience for the growing number of consumers using voice assistants. PYMNTS Intelligence found that the use of voice assistants has been...
May 14, 2024
Fashion Shoppers’ Shift to Digital Sends Physical Retailers Packing
Consumers are increasingly buying clothing from third-party digital marketplaces, forcing more retailers to close shop. Most recently, Ted Baker’s North American business announced Friday (May 10) that amid bankruptcy proceedings in the United...
May 14, 2024
Walmart Reportedly Slashing Jobs and Ending Remote Work
Walmart is reportedly eliminating hundreds of corporate jobs and ending most remote work. That’s according to a report late Monday (May 13) by the Wall Street Journal (WSJ), citing sources...
May 13, 2024
Small Retailers Struggle to Bounce Back From the Pandemic
As many small- to medium-sized businesses (SMBs) have spent the last year recovering from the impact of the pandemic, mom-and-pop retailers have struggled to regain their footing. By the Numbers...
May 13, 2024
CPG Subscriptions Eat Into Walmart’s Grocery Share
Increasingly, when consumers go to the grocery store, it is just to buy food, such that leading grocery retailers are losing share of center-aisle products to eCommerce players such as subscription merchants....
May 13, 2024
Online Marketplaces Grab Auto Parts Share From Specialty Merchants
As shoppers increasingly purchase auto parts from third-party online marketplaces such as Amazon and eBay, retailers and eCommerce merchants specializing in the category are seeing sales declines. In Q1 of...
May 10, 2024
Sally Beauty: High-Income Consumers Splurge, but Low-Income Shoppers Still Cautious
As middle- and high-income consumers return to treating themselves to nice-to-haves, such as new personal care products and services, Sally Beauty is seeing low-income shoppers continuing to cut back amid ongoing economic...
May 10, 2024
Walmart Teams With Disney in Race Against Amazon for Streamers’...
As retail behemoths Amazon and Walmart compete for consumers’ spending, both are turning to video streaming ads to open up new sales opportunities and drive conversion. On Wednesday (May 8),...
May 09, 2024
Sam’s Club Scans the Future With AI-Powered Checkout Technology
In the battle for the future of shopping, Sam’s Club is betting on artificial intelligence. Since January, the Walmart-owned retailer has rolled out AI-powered checkout technology at over 120 stores. Using a combination of AI, computer...
