February 28, 2023
Inflation Boosts Restaurant Pickup Adoption for QSR Customers
As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt more for these channels and...
February 28, 2023
Instacart Launches B2B Arm as Aggregators Create New Use Cases
Instacart is looking to get more value from its driver network with B2B deliveries. The grocery aggregator announced Tuesday (Feb. 28) the launch of Instacart Business, offering same-day delivery (as...
February 27, 2023
52% of Diners Would Order More Pickup If Offered Discounts
As restaurants look to drive adoption of pickup channels, PYMNTS research finds discounts are key. For PYMNTS’ February study, “Connected Dining: Rising Costs Push Consumers Toward Pickup,” we surveyed more...
February 27, 2023
Fast-Casual Restaurants Add Drive-Thru Lanes to Compete With QSRs
Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains spoke to their efforts in...
February 27, 2023
Domino’s Post-Earnings Plummet Drives CE100 Index Lower by 4.2%
The CE 100 slipped 4.2%, as the “Eat” sector helped lead all pillars lower, down 7.3% And within that group, earnings continued to roll in. Management sentiment about the state...
February 26, 2023
UK Rapid Grocery Market Booms as Brits Lean Toward At-Home...
Following deals with Just Eat, Co-op and Sainsbury’s have become the latest U.K. supermarket brands to partner with an aggregator to provide rapid delivery service to clients. This comes on...
February 24, 2023
Restaurant Delivery on the Rise as Pickup Falls
Diners order far more pickup than delivery, but PYMNTS research shows delivery is gaining ground. The Context Restaurant aggregators are doing everything in their power to make delivery a more...
February 24, 2023
Flytrex CEO Touts 50% Consumer Retention in Drone Delivery Test
As restaurants test the viability of drone delivery, it seems consumers are on board. Flytrex, a drone delivery service that has partnered with major companies including Chili’s parent Brinker International...
February 24, 2023
Sweetgreen Revives Subscription as Restaurants Work Harder to Secure Loyalty
This week in restaurants, Sweetgreen revives Sweetpass, Wingstop taps personalization and Domino’s reinvigorates its rewards. Los Angeles-based, health-focused fast-casual chain Sweetgreen, which has more than 180 locations, said on a...