February 24, 2023
Most Consumers Drop Delivery for Pickup When Ordering Food
Restaurant costs are rising, and consumers are craving solutions. The answer for many consumers trades effort for cost. Nearly half of restaurant customers opt for off-premises dining, and most choose...
February 23, 2023
Digital Restaurant Engagement Rises Despite Delivery Downtick
PYMNTS research shows that, while digital restaurant engagement may be erratic, it’s on the rise. The Context With restaurant prices on the rise and consumers feeling the impacts of those...
February 23, 2023
Domino’s Sees Diners Skip Delivery Amid Inflationary Pressures
As consumers rein in food spending amid inflation, many opt out of pizza delivery. Quick-service restaurant (QSR) giant Domino’s Pizza, which has more than 19,500 stores around the world, shared...
February 23, 2023
Amazon Invests in Online Grocery as Supermarkets Boost In-Store Tech
This week in grocery, Amazon backs an online grocery startup, Giant leverages video and self-checkout evolves. In Amazon’s ongoing efforts to grow its share of perishables, the company has invested in a...
February 17, 2023
Japan Upgrades Vending Machines as US Restaurants Try New Concepts
This week in restaurants, Japan trials upscale vending machines, Chipotle experiments and eateries tap subscriptions. In an effort to revive its vending machine industry, Japan has been trying out options...
February 16, 2023
Fresh Market Taps Shoppable Videos as Grocers Build eCommerce Infrastructure
This week in grocery, supermarkets utilize contextual commerce, Wegmans accepts SNAP and IHOP taps CPG. The Fresh Market, a supermarket chain based in North Carolina with 159 stores across 22...
February 15, 2023
Kraft Bets on QSRs Despite More Consumers Turning to Grocery...
Kraft Heinz is banking on QSRs’ growth even as inflation has consumers cooking at home. The Chicago-based food and beverage giant said on a call with analysts Wednesday (Feb. 15)...
February 14, 2023
Two-Thirds of Restaurant Purchases Are Under $20
PYMNTS research reveals that consumers turn to restaurants more for everyday meals than pricey indulgences. The Context In recent years, and especially since the start of the pandemic, consumers’ rising...
February 13, 2023
Curbside Online Grocer Sees 50% Retention Rate With New Customers
As grocers look to drive eCommerce sales, curbside is key. With consumers increasingly opting for the convenience of the channel, curbside-only grocers with no public-facing stores have been emerging in...