September 20, 2021
Fetch Rewards Expands into Restaurant Loyalty, Aiming to Combat App...
As restaurant ordering has shifted digital, consumers have been faced with two competing trends pulling them in opposite directions. On one hand, more restaurants have been launching their own loyalty...
September 20, 2021
Cinnabon Launches Loyalty Program as Mobile Rewards Become Table Stakes...
Where once mobile rewards programs were the purview of only the most digitally forward-thinking restaurant chains, now it is noteworthy when a restaurant does not offer customers a way to...
September 14, 2021
Sell/Buy Bundling
This note examines bundling where a firm sells content or a service and, in the process, buys the customer’s attention or data. For example, Google bundles search with ads. This...
September 14, 2021
Deep Dive: Doubling Down on Loyalty Programs and Digital Investments...
With spending up across all digital mediums, businesses from many sectors are rushing to learn how they can optimize their digital strategies to meet consumers where they are most active....
September 13, 2021
Mobile Order-Ahead Provider Ranking Hungry for Answers to Ranking Riddles
Will people revert to pre-pandemic behaviors if the pandemic more or less fades out? That question is echoing off boardroom walls from New York to Nanking. But we’ve got the...
September 13, 2021
Jack in the Box: How Digital-First Loyalty Experiences Power Consumer...
Timing is everything in the restaurant business, and pushing the right offer at the right time not only drives sales, but turns buyers into loyal repeat customers. In the Order...
September 10, 2021
Jack In The Box Goes Big On Custom Data With...
Consumers’ dining habits are evolving as a growing share gain access to vaccinations, which is prompting many to reenter brick-and-mortar stores and restaurants after months-long hiatuses. Research shows that dine-in...
September 09, 2021
Grocery Roundup: Hy-Vee Debuts Fitness Showrooms; eGrocery Gets Specific
Soon, consumers could be adding treadmills to their grocery lists. Supermarket chain Hy-Vee, which operates 280 stores across the Midwest, announced Wednesday (Sept. 8) that it is partnering with exercise...
September 07, 2021
Today in Payments Around the World: FAT Brands Opens Ghost...
Today in payments around the world, First Abu Dhabi Bank is selling its stake in payments division Magnanti and PayMyTuition partners with dLocal on international tuition payments. Plus, KYODIA and...