January 19, 2023
Groceries Keep Deliveroo Customers Coming Back as Restaurant Takeout Slips ...
Rising prices have negatively impacted Deliveroo shoppers’ loyalty, but expanded grocery options are driving frequency. The United Kingdom-based food delivery service shared on a call with analysts Thursday (Jan. 19) discussing its...
January 18, 2023
Grubhub Parent Focused on Profitability Amid Slump in Orders and...
With aggregators increasingly operating at a profit, those that are not may get left behind. In the past couple of quarters, Just Eat Takeaway.com has been making a profit for...
January 13, 2023
Major Restaurant Brands Expand Drive-Thru to Reach New Audiences
This week in restaurant news, Shake Shack and Wendy’s tap drive-thru while Red Robin reevaluates priorities. As restaurants look to offset margin pressure from food and wage inflation, Shake Shack...
January 13, 2023
Grocery Growth Means More Home Cooks Using Digital Channels
New data shows that 51% of U.S. adults are now ordering groceries online each month for delivery or pickup. Let that sink in as we consider how remote work and...
January 12, 2023
Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both fine dining and quick service...
January 11, 2023
Arc Debuts ‘Hybrid Financing’ as Startups Scramble for Cash
Finance company Arc has introduced what it calls a new form of financing for startups. Advance Plus, the company’s “hybrid financing” method announced Wednesday (Jan. 11), is designed to form a...
January 10, 2023
Marc Lore’s ‘Wonder’ Pivots as Funding Dwindles for Costly Startups
Marc Lore’s would-be disruptive restaurant tech startup is changing course amid a difficult market. The Jet.com co-founder’s food company Wonder, which was initially intended to be something of a blend...
January 09, 2023
Restaurant Customers Prioritize Cost Savings Over Convenience Amid Inflation
As economic challenges persist, diners are becoming less willing to pay the premium for convenience. Take, for instance, drive-thru coffee chain Dutch Bros, which noted in its preliminary fourth quarter...
January 06, 2023
Chipotle Rolls out ‘Extended Reality’ to Boost Burrito Bowl Sales
As restaurants look to distinguish useful innovation from flashy technology, Chipotle is testing extended reality (XR). Stephanie Perdue, vice president of brand marketing at the fast-casual chain, explained in an...