June 24, 2024
Shopify Pilots AI Assistant for Merchants
Shopify is offering merchants early access to a commerce-focused artificial intelligence assistant. The AI assistant, dubbed Sidekick, is one of more than 150 updates Shopify has added to its integrated...
June 24, 2024
Target to Include Shopify Merchants in Digital Marketplace, Physical Stores
Target will begin including select Shopify merchants on Target Plus, the retailer’s third-party digital marketplace. In addition, in the months to come, Target will offer some of these merchants’ products...
June 24, 2024
Klarna Sells Checkout Solution for $520 Million to Eliminate Processor...
Klarna sold its online checkout solution, Klarna Checkout (KCO), for $520 million to a group of investors led by BLQ Invest CEO and founding partner Kamjar Hajabdolahi. The buyers will...
June 24, 2024
AI-Powered Vacation Scams Show Up Right on Time
As travelers pack their bags for long-awaited summer trips, a new breed of scammer is tagging along — powered by artificial intelligence (AI). From fake rental listings to phantom flight...
June 21, 2024
Online Merchants Scramble as Google’s AI Overviews Shakes Up SEO
Google’s recent rollout of AI Overviews (AIOs) in U.S. search results has sent shockwaves through the eCommerce industry, prompting online retailers to reevaluate their search engine visibility strategies. SE Ranking,...
June 21, 2024
Grocery Shoppers Favor Omnichannel Purchasing Journeys
Pure-play eCommerce may be slow to catch on in grocery, but PYMNTS Intelligence research shows omnichannel engagement has caught on in that realm. By the Numbers Supplemental research from a...
June 21, 2024
American Express to Acquire Restaurant Tech Providers Tock, Rooam
American Express has announced agreements to acquire two technology providers — Tock and Rooam — to expand its suite of digital tools for restaurants and merchants. Both transactions are subject to customary closing...
June 21, 2024
CarMax: Click-and-Mortar™ Vehicle Buying Is on the Rise
The majority of consumers now seek out both digital and physical channels in their car buying journey, according to CarMax, and this omnichannel adoption continues to grow. The used vehicle...
June 21, 2024
Cyberattack on Software Provider Stalls Out US Car Dealership Sector
Software, and digital transformation more broadly, have transformed the business landscape. Nearly every modern business relies on software to run their operations, and digital technology has become a pervasive, invisible...
The U.S., U.K. and Europe are intensifying their efforts to develop and deploy the policies and infrastructure necessary to advance the use cases and real time payments volume of their domestic networks. This month’s “Real-Time Payments World Map,” a collaboration with The Clearing House, explores the progress and future developments of real-time payments across these regions.
Nearly half of consumers in Mexico shop in-store without using digital shopping features — but merchants hear their customers’ cries for a better experience and are planning to add many. PYMNTS Intelligence’s latest 33-page report, the “2024 Global Digital Shopping Index: Mexico Edition,” commissioned by Visa Acceptance Solutions, features eight charts that provide a blueprint for merchants in Mexico to increase customer satisfaction and drive revenue.