December 04, 2023
QSRs Add Hundreds of Kiosks to Increase Efficiency and Check...
Restaurants and solution providers are turning toward self-service kiosks to reduce their labor needs while driving higher-value purchases. Take, for instance, Carrols Restaurant Group, a major quick-service restaurant (QSR) franchisee,...
December 04, 2023
What Electric Vehicles, Impossible Foods and Buy Now, Pay Later...
It seemed impossible. A product that looked like beef, bled like beef, and cooked like beef made entirely out of plants. But Impossible Foods and its founder, Patrick Brown, had...
November 27, 2023
Without Better Tech, Restaurants Could Lose Digital-Savvy Diners, Says Curbit...
As restaurants become increasingly digital, the industry is facing the same challenges that some of the world’s largest businesses faced when they first became reliant on technology. One key challenge...
November 24, 2023
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for...
November 15, 2023
Remy Robotics CEO: Autonomous Tech Enables Growth of ‘Fast-Fine’ Dining
As new technologies take over the restaurant industry, Remy Robotics is launching an autonomous ghost kitchen that leverages this efficiency to enter the burgeoning “fast-fine” dining category. The company recently...
November 15, 2023
“Shadow” Settlements and the Tunney Act
The U.S. DOJ Antitrust Division has taken pains to defend its consent decree practices against charges that it engages in “shadow” settlements. The premise of these “shadow” criticisms is that...
November 13, 2023
QSRs Tap QR Codes to Expand Loyalty Recognition in Stores
As restaurants look to target their marketing and drive customer frequency, major brands are leveraging in-store QR codes to tie all transactions, including in-store purchases, to users’ digital profiles. For...
November 07, 2023
Dairy Queen Reigns in Latest Mobile Order-Ahead App Ranking
This month’s edition of the PYMNTS Provider Ranking of Mobile Order-Ahead Apps sees double ties and lots of shifts. Papa John’s Pizza and Chipotle make an appearance, Wendy’s and Dunkin’ take...
November 03, 2023
Grocery Coffee Sales Dip as Consumers Turn to eCommerce, QSRs
Coffee sales at the grocery store are reportedly below pre-COVID levels as consumers increasingly get their caffeine buzz from digital channels or restaurant chains. Packaged coffee sales fell 3.7% year over year...