February 29, 2024
Voice Tech Expands Horizons Amid Increasing Risks of Scams
From the convenience of voice-activated virtual assistants to the integration of speech recognition in smartphones and smart homes, the technology landscape is increasingly shaped by individual’s ability to communicate verbally...
February 29, 2024
The RealReal Taps Personalized Messaging to Drive Loyalty
Amid ongoing consumer belt-tightening, The RealReal is seeing personalized messaging go a long way toward incentivizing spending. John Koryl, CEO of the luxury resale marketplace, shared on a call with analysts...
February 28, 2024
Wendy’s Insists It Has No Plans to Test Surge Pricing
Wendy’s wants diners to know it’s not raising prices, despite what they may have heard. When reports emerged recently that the fast-food chain was going to test dynamic pricing — or surge pricing,...
February 12, 2024
Nothing Personal: Nearly a Third of Loyal Shoppers Would Switch...
The 2023 holiday shopping season was a challenging time for consumers as rising prices made it difficult to manage their spending. In this competitive marketplace, card-linked offers emerged as an...
February 09, 2024
The Evolving CFO Role Is Helping Drive Better Results
The responsibilities of the CFO have never looked more different or driven more impact. That’s because, at a high level, most business roadmaps tend to be a function of their...
February 09, 2024
1 in 10 Consumers Use Online Shopping to Manage Expenses
Time is money, and consumers are constantly seeking ways to make their lives more efficient. One area where this is particularly evident is in the way people shop for personal...
February 06, 2024
Saks Gets into EV Sales in Bid to Drive Digital...
As brick-and-mortar retailers look for new ways to remain relevant amid commerce’s digital transformation, Saks Fifth Avenue is turning its focus to automotive sales in an effort to drive both...
January 26, 2024
This Week in AI: FTC, Partnerships and Enterprise Deployments
Generative artificial intelligence tends to grow in leaps and bounds. And increasingly, so do the companies behind the technology, including Microsoft, which reached a market valuation of $3 trillion Wednesday...
January 24, 2024
Demystifying AI: The ABCs of Effective Integration
2023 was the year that generative artificial intelligence captured the business world’s attention. Now, in 2024, organizations are determining how to move from sharpening their AI strategies to deploying them....
Dining in is back on the menu at many quick-service restaurants (QSRs), but digital ordering and payment options are still playing a major role in their operations. In the Order To Eat Tracker, a PYMNTS and Paytronix collaboration, Brad West, chief operating officer at Noodles & Company, explains how innovations like contactless payments and ordering are playing a key role in driving sales across all channels.