July 08, 2024
AI Explained: Is Anthropomorphism Making AI Too Human?
As eCommerce giants and tech startups strive to make online interactions more engaging, they’re turning to anthropomorphism — attributing human characteristics to nonhuman entities. It isn’t a new concept. For...
July 07, 2024
Food, Packaged Goods Firms Boost Promotions Amid Consumer Caution
After years of steady price increases, food and packaged goods manufacturers and retailers are reportedly offering more discounts in both the United States and Europe. In the U.S., in the 12...
July 05, 2024
Amazon Gets 3 Weeks to Show Compliance With Digital Services...
The European Commission wants Amazon to prove it’s complying with the Digital Services Act (DSA). The watchdog group has given the tech giant until July 26 to turn over information...
July 05, 2024
23% of Grocery Shoppers Alienated by High Prices
As grocery shoppers look to find the merchant best suited to their needs, a significant share of customers find themselves put off by higher-than-expected prices, threatening their loyalty. By the...
July 05, 2024
Grocers Tackle Escalating Theft and Fraud Crisis
In recent years, the grocery sector has faced a burgeoning challenge: the rising tide of theft and fraud. According to data from the Food Industry Association (FMI), a national trade...
July 05, 2024
Saks eCommerce Chief: Amazon Can Boost Success of Neiman Merger
When Saks Fifth Avenue and Neiman Marcus merge, Amazon’s tech will help them thrive. That’s according to Marc Metrick, CEO of Saks’ online operations, speaking to Bloomberg News Thursday (July 4). This was one day after Saks announced it...
July 05, 2024
Pawstruck CEO: Summer Deals Events Present Make-or-Break Acquisition Opportunity
As Amazon and Walmart gear up for their summer deals events, digitally native brands are seeing the opportunity to scale in ways that would never be possible without these shopping...
July 04, 2024
Telehealth Declines as AI and In-Person Visits Rise Post-Pandemic
During the pandemic, they were heroes. Now, they’re apparently expendable. In what is becoming a pattern in healthcare, on Tuesday (July 2), Oregon Health & Science University cut a telehealth nursing...
July 04, 2024
5 Metrics to Elevate Your Loyalty Program
Brands use loyalty programs to increase sales, acquire and retain members, enhance the customer experience and create advocates. Return on investment (ROI) is foremost among any brand’s metric to measure...
