September 16, 2010
What Does the Credit Card Market Have In Common with...

by Joshua M. Frank (bio) The credit card industry is highly concentrated.  Ninety percent of the lending market is controlled by the top 10 issuers, yet there still appears to...

September 16, 2010
How the Consumer Financial Protection Agency Act of 2009 Would...

As part of its overhaul of financial services regulation the Obama Administration has proposed stronger protection of consumers of financial products and services.[1] The Consumer Financial Protection Agency Act of...

September 08, 2010
First-Party Fraud: Why It’s More Expensive Than You May Think...

First-party fraud (FPF) — fraud committed by individuals, typically a financial institution’s own customers who have no intent to pay — is not a new issue, but it is extremely...

August 19, 2010
Doing As They Say or Saying As They Do: Tax...

In recent years, credit card reward programs have become a basic component of personal finance. Credit card issuers use them to entice consumers to spend more on a given card....

July 18, 2010
Looking For The Impact of Dodd-Frank On Consumer Financial Services
...

With the capacity to absorb information now limited, to at least some extent, by the rules imposed on tweets and status updates, it should come as no surprise that much...

July 08, 2010
Timely Resolution Improves Profits

Retaining the most creditworthy and profitable customers is essential for financial services institutions in this economic environment. TowerGroup believes that credit card issuers should examine their customer dispute resolution departments...

June 27, 2010
Dodd-Frank Wall Street Reform and Consumer Protection Act

Washington, DC – Americans have faced the worst financial crisis since the Great Depression.  Millions have lost their jobs, businesses have failed, housing prices have dropped, and savings were wiped...

June 21, 2010
Patients Want Self-Service to Better Manage Expenses

The latest survey of U.S. consumers, commissioned by NCR Corporation (NYSE: NCR), shows that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. The...

May 24, 2010
eCommerce

 Friday Factoid for November 8, 2013   eCommerce’s $1B Holiday, Apple’s Payments Advantage And Other Friday Factoids   By PYMNTS.com Editorial Staff (@pymnts) There’s so much data influencing the industry...