July 24, 2020
All Eyes Are On LATAM Open Banking
Open banking is often associated with the European Union (EU) almost by default as the region pushes the envelope further on regulation than anywhere, partly to encourage — but also...
July 24, 2020
Why Collaboration Is Credit Unions’ Payments Innovation Advantage
One of the biggest differences between a bank and a credit union (CU) is that unlike a for-profit bank, a CU is owned by its members. It’s a model based...
July 24, 2020
Deep Dive: How Banks Are Responding To The COVID-19 Crisis...
The way banks and their customers are coping with the new realities brought on by the COVID-19 pandemic could be a bellwether for the future of the financial industry. Online...
July 24, 2020
Helping FIs Answer The Question ‘Who Are You?’
For Stephen Ritter, the question “Who are you?” has never been more important. As the chief technology officer of identity verification solution provider Mitek, he said he knows that question...
July 23, 2020
Orange Rolls Out Mobile Banking In Africa
France’s Orange Bank is launching completely mobile banking services in Africa, according to a press release. Patrick Roussel, executive vice president of MEA Mobile Financial Services with the company, explained...
July 23, 2020
Digital-First Banking Is Meant To Be Excellent
If open banking developments in the European Union (EU) are any indication of what’s coming to America — that’s been the case in recent years — then it’s open season...
July 23, 2020
COVID-19: A Driving Force For Digital, Contactless And Mobile Wallets
“Consumers do not want a gap or friction at any point along the way, making it critical for financial institutions to understand and define member journeys and personas in both...
July 23, 2020
Powering Retail Livestreaming, Banking With Digital Technology
Livestreaming firms are getting ready to roll out in the U.S., with Popshop Live set to rival Glamhive as the early movers in a relatively new format. Popshop Live allows for livestreaming to...
July 23, 2020
Deep Dive: How The COVID-19 Pandemic Is Shifting Latin America’s...
Open banking has been picking up steam in Latin America for more than two years. Regulators in Mexico passed a law governing FinTechs in March 2018, just two months after...
With nearly half of CU executives saying a lack of resources prevent them from bringing innovations to market, CUs are stuck piloting the digital innovations their members crave — and are willing to switch FIs for. The rise of strategic mergers is a way that some CUs are exploring to pool resources, innovate and drive scale. Read more in the “Credit Union Tracker®,” a collaboration with PSCU.
To drive growth and reduce churn, credit unions should invest in digital solutions that improve user experience, offer robust security features, and provide convenient self-service options tailored to the preferences of Gen Z and millennial consumers. PYMNTS Intelligence’s latest 40-page report,“How CUs Can Drive Engagement with Self-Service Banking Innovation,” a collaboration with Velera (formerly PSCU/Co-op Solutions), examines why CUs need to up their self-service banking innovation.