July 06, 2020
It Takes A Village To Build An Instant-Payments Ecosystem
The idea that money should be able to move instantly between sender and recipient has long been gaining ground in P2P payments, the gig economy, the insurance industry and more....
July 03, 2020
Open Banking Adoption, Subscription Features, Wirecard North America Up For...
It’s the end of the work week, and the PYMNTS Weekender is here to make sure you didn’t miss anything with the latest in payments and commerce news. We have...
July 03, 2020
SoftBank-Backed OPay Pauses Ride-Hailing, Logistics Services In Nigeria
OPay, the SoftBank-backed African eCommerce and payments company, has suspended its Nigerian operation, citing the coronavirus pandemic and also a government ban, Bloomberg reports. The operations affected include ride-hailing services...
July 02, 2020
Brazil Banking Head Calls For Probe Into WhatsApp Payments
WhatsApp will be allowed to operate its payments service in Brazil once the company formally seeks permission and shows it can operate in the country without putting customers’ data at...
July 02, 2020
Public Mint Extends Fiat Blockchain For Commercial Use
Much has been written about how delivering fiat currencies digitally can boost financial inclusion and perhaps streamline financial services. The blockchain has been touted as the solution for any host...
July 02, 2020
Merchants Solving For Data Compliance
Driven by COVID-19 fears and stampeding online, consumers overwhelmed many businesses in 2020 that were unprepared for drastic, sudden eCommerce volume. That picture has brightened somewhat as summer begins, but...
July 02, 2020
US Bank On Improving B2B Payments Via Open Banking
B2B payments are often complicated by incompatible systems that delay transactions and add additional fees. Embracing open banking can help, but many financial institutions have core systems that weren’t designed...
July 02, 2020
Deep Dive: How Loyalty Innovation Improves Member Relationships, Boosts Brand...
Many know that credit union members tend to be highly loyal and greatly value engagement. It would therefore make sense that members pay attention to the loyalty and rewards programs their credit unions...
July 02, 2020
How The Pandemic Makes 90-Day Customer Histories A Fraud-Fighting Weakness
Consumers who are seeking to avoid exposing themselves or others to COVID-19 are turning to eCommerce where possible and are demanding touch-free ways to pay when they have to visit...
With nearly half of CU executives saying a lack of resources prevent them from bringing innovations to market, CUs are stuck piloting the digital innovations their members crave — and are willing to switch FIs for. The rise of strategic mergers is a way that some CUs are exploring to pool resources, innovate and drive scale. Read more in the “Credit Union Tracker®,” a collaboration with PSCU.
To drive growth and reduce churn, credit unions should invest in digital solutions that improve user experience, offer robust security features, and provide convenient self-service options tailored to the preferences of Gen Z and millennial consumers. PYMNTS Intelligence’s latest 40-page report,“How CUs Can Drive Engagement with Self-Service Banking Innovation,” a collaboration with Velera (formerly PSCU/Co-op Solutions), examines why CUs need to up their self-service banking innovation.