Staying ahead amid the rapid pace of digital, payments and AI innovations is vital.
At PYMNTS Intelligence, we work with businesses to uncover insights that fuel intelligent, data-driven discussions on changing customer expectations, a more connected economy and the strategic shifts necessary to achieve outcomes.
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Original, bespoke research that’s designed, developed and analyzed in-house, delivering actionable insights from extensive global surveys.
Topical reports that combine proprietary data, curated “need to know” content, expert insights and customer perspectives.
Monthly research snapshots featuring executive perspectives, news, trends and customer interviews across seven topics.
PYMNTS Intelligence specialized division that benchmarks the global digital economy, focusing on consumers, merchants and executives across specific themes.
At PYMNTS Intelligence, we’re dedicated to delivering accurate, relevant and timely insights. With rigorous research methodologies and unwavering commitment to quality, we offer trusted data to grow your business.
As our partner, you’ll have access to our diverse team of PhDs, researchers, data analysts, number crunchers, subject matter veterans and editorial experts.
Chief Executive Officer
Renowned in payments innovation and the digital economy, advises CEOs, delivers speeches, and authors publications. With ventures spanning online media, consulting, GenAI, and social commerce, she established PYMNTS.com in 2009, now a leading platform for news and insights.
Managing Director, PYMNTS Intelligence
Aitor Ortiz, Managing Director at PYMNTS Intelligence, brings vast legal and regulatory experience from Brussels, Washington D.C., and Mexico. He was a top legal analyst at Bloomberg Intelligence, London, and led PYMNTS’ antitrust subsidiary, CPI.
Head of Analytics
Scott manages a team specializing in leveraging proprietary data and methodologies to address complex business challenges. His approach combines sophisticated data analysis techniques, including econometrics, survey design, financial analysis and application of data to the payments ecosystem.
SVP, Data Products
Dr. Yvonni Markaki holds a PhD in applied social and economic research and a master’s in public opinion analysis. With 15 years of experience, she studies automation, embedded finance, and working capital, offering insights to decision-makers.
Senior Research Analyst
Dr. Story Edison specializes in innovative statistical methods for consumer behavior and attitudes. With expertise in qualitative and quantitative analysis, she offers strategic insights on shopping behavior, social networks, payments and fraud, guiding clients effectively.
Senior Research Analyst
Dr. Lauren Chojnacki, PhD, Senior Research Analyst, specializes in quantitative and qualitative methods. Her research focuses on consumer behavior, adoption of new payment methods and the impact of identities on consumer decisions.
Director of Survey Design and Data Collection
Ozgur Avci holds a BA in Business Administration, an MS in Political Science and a PhD in Urban Studies. He serves as the survey design expert at PYMNTS Intelligence, applying his specialized knowledge to research in urban sociology, cultural studies and philosophy of science.
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