Today in food commerce, DoorDash begins lending money to restaurants, and KFC parent company Yum Brands rolls out new technologies. Plus, Tristan Roffey, vice president and group head of global strategy at Blackhawk Network, discusses the challenges and opportunities facing grocers today.
UK Competition Watchdog Designates Amazon as ‘Grocery Retailer’ to Protect Suppliers
As a result of Amazon’s increasing activity in the U.K. grocery sector, Britain’s Competition and Markets Authority (CMA) announced in a Wednesday (Feb. 9) statement that it has designated the eCommerce giant and its U.K. subsidiaries under the Groceries Market Investigation Order. Following this decision, Amazon will now have to comply with the industry rules protecting suppliers from unfair treatment from grocery retailers.
FTC Files Lawsuit Against Burgerim Franchise Over False Business Claims
The Federal Trade Commission (FTC) has filed a lawsuit against hamburger franchise Burgerim, saying it falsely represented itself to those who wanted to own a franchise location, according to a Tuesday (Feb. 8) FTC blog post.
Why Adding Tech Features Can Bring Restaurants More Diners
Restaurant owners who are on the fence about modernizing their ordering and payment processes could be at risk of missing the chance to boost sales among 40% of their diners. As PYMNTS research has found, consumers shown a list of nearly 20 technological features that could influence their purchasing at restaurants selected an average of five offerings that would boost their purchasing.
Is Grocery BNPL’s Next Big Frontier?
“U.S. grocery is probably one of the only verticals that really hasn’t adopted buy now, pay later en masse, but we think that that’s probably going to change this year,” Tristan Roffey, vice president and group head of global strategy at Blackhawk Network, tells PYMNTS in an interview.
Yum Brands Rolls out Conversational Commerce to 2,000 Stores
Yum Brands’ tech spending spree appears to be paying off. The Louisville, Kentucky-based restaurant company, parent of KFC, Pizza Hut, Taco Bell and The Habit Burger Grill, told analysts on a call Wednesday (Feb. 9) discussing its fourth-quarter 2021 earnings results that digital sales throughout the year grew about 25% over 2020, which the company attributed, in part, to the success of its major technological investments.
DoorDash Announces Financing Service as Aggregators Compete for Restaurant Loyalty
As restaurant and grocery aggregators increasingly find new revenue streams to offset delivery losses, DoorDash is getting into lending. The food delivery giant announced Wednesday (Feb. 9) that it is partnering with financial services technology company Parafin to launch DoorDash Capital, by which the delivery company can provide financing to restaurants with a “proven track record” on the platform.
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