Mobile order-ahead apps are growing more popular by the day, and restaurants are clamoring to get on board. A QSR Magazine study found that 73 percent of diners have used mobile ordering, 63 percent have at least one mobile ordering app on their phones and...
While large QSR chains have the resources to develop in-house loyalty and rewards programs, independent restaurants and regional chains often struggle to develop their own. In this month’s Mobile Order-Ahead Tracker, Ritual’s CEO and Co-founder Ray Reddy discusses how the mobile ordering platform helps small...
Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent between 2016 and 2018, while 60 percent of U.S. consumers currently order delivery or takeout once a week. Due to this explosive growth,...
Quick-service restaurants rely on slick apps and generous rewards programs to get customers in the door. But no matter the incentives, a customer who gets their identity stolen through the QSR's app isn't coming back for a second visit. In the latest Mobile Order-Ahead Tracker,...
Mobile ordering is more popular than ever. In 2018, the volume of orders placed through mobile apps went up by 130 percent from 2016. To meet the increased demand, quick-service restaurants (QSRs) are turning to new technologies, such as artificial intelligence (AI), to improve...
As is the case for all connected technologies, mobile order-ahead apps are constantly at risk for cyberattacks, which target credit card information and other highly desirable data. Additionally, many restaurants that are new to the mobile ordering industry are not well-versed in best security practices....
When it comes to food, customers want what they want. In the mobile order-ahead field, listening to customers' needs can give a QSR the competitive edge it needs to stand out from the pack. In the latest Mobile Order-Ahead Tracker, B.GOOD’s Brent Feldman explains how...
Mobile order-ahead apps have skyrocketed in popularity, with more than 60 percent of all digital restaurant orders placed on a mobile device. As mobile ordering becomes more widespread, quick-service restaurants (QSRs) are vigorously competing to make sure customers pick their apps over others, instituting a...
U.K. coffee lovers can get their morning fix with a shot of delivery, thanks to a new move by Costa Coffee. In the latest Mobile Order-Ahead Tracker, Costa Coffee Global Digital and Loyalty Director Arslan Sharif explains how delivery plus AI brews big changes for...
