Digital Banking: The Brewing Battle For Where We Will Bank

Report: Data Security Concerns Keep Nearly Half of US Consumers From Switching to Digital-Only Banks Forty-seven percent of U.S. consumers are shying away from digital-only banks due to data security worries, despite significant interest in these services. In Digital Banking: The Brewing Battle For Where We Will Bank, a PYMNTS and Optherium collaboration, we surveyed over 2,200 consumers to reveal how digital-only banks can shore up privacy and security while offering convenient services to satisfy this unmet demand.
Inside the September Study
  • 49 percent: Share of consumers who are highly interested in receiving online banking services from large organizations
  • 25 percent: Portion of consumers who point to data security concerns as a reason not to use digital-only banking services
  • 62 percent: Share of consumers who want digital-only banks to offer debit cards

    First Name*

    Last Name*

    Title*

    Company*

    Country*

    Work Email*

    BY COMPLETING THIS FORM, I HAVE READ AND ACKNOWLEDGED THE TERMS AND CONDITIONS .