Do US Consumers Underestimate the Potential Of Digital Wallets?

Digital Wallets Beyond Financial Transactions: U.S. Edition

Despite U.S. consumers’ reputation for being tech-savvy early adopters, their digital wallet use is largely limited to basic transactions. “Digital Wallets Beyond Financial Transactions: U.S. Edition,” a PYMNTS Intelligence and Google Wallet collaboration, details how digital wallets are currently being underutilized — and why nearly one-third of U.S. consumers expect they’ll verify their identity with one in the next three years.

Inside the July Study
  • 39%: Portion of U.S. consumers who have paid for in-store retail purchases with a digital wallet
  • 4.1%: Share of U.S. consumers using digital wallets while traveling for access to events, tickets or boarding passes
  • 41%: Portion of U.S. consumers who expect to use a digital wallet for financial transactions in the next three years

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