SMBs Find the Cost of Integrating Instant Payments a Major Challenge

How Instant Ad Hoc Payments Benefit Digital-First SMBs

SMBs recognize the value of adopting instant payments, but cost is still a major challenge. In fact, 45% of SMBs cite this as an issue. PYMNTS Intelligence’s latest report, “How Instant Ad Hoc Payments Benefit Digital-First SMBs,” a collaboration with Ingo Payments, is based on a survey of 503 SMBs and explores why they need to adopt instant payments — and why they haven’t.

Inside the November Study

70%: Share of SMB receivers that choose instant payment methods at least half the time when they have the choice
73%: Share of microbusiness receivers that say the top reason they choose instant payments is to improve their cash flow management
45%: Share of SMBs that say the cost associated with integrating instant payments into their AR system is challenging