The New Payments Strategy Evolution

Retailers at Risk: How Modernized Payments Solve Inferior Customer Experiences While many retailers currently lack the digital tools needed to win over customers, PYMNTS’ report, “Navigating Big Retail’s Digital Shift: The New Payments Strategy Evolution,” a ACI Worldwide collaboration, explores how retailers can maximize their resources to ensure the journey goes smoothly.
Inside the December Playbook
  • 52%: Share of U.S. retailers that accept or plan to accept real-time payments in the next three years
  • 56%: Portion of U.K. retailers that accept real-time payments or have plans to adopt the feature in the next three years.
  • 43%: Share of U.K. retailers that plan to improve or add real-time payments in the next three years

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    Payments Innovation Playbook

    Frequent Mobile Wallet Bill Pay Users the Most Satisfied
    Mobile Wallets Gain Popularity, But Hurdles Remain
    How Real-Time Payments Drive the In-Store Customer Journey
    Replacing Physical With Digital
    Grocery, Pharmacy And Convenience Retailers
    The Digital Wallet Mandate: Secure Bill Pay Beyond The In-Store Point Of Sale
    Big Retail's Innovation Mandate: Convenience And Personalization