BNPL and Digital Wallets High Priority For PayFacs and Marketplaces

According to PYMNTS Intelligence’s latest study of 282 PayFacs and marketplaces, “Embedded Payments and the Retail Innovation Agenda,” a collaboration with Carat from Fiserv, 60% of PayFacs and marketplaces are diving into BNPL and digital wallets, and embracing digital payment solutions.

Inside the December Study
  • 30%: Portion of retail ISVs that cite customer experience as the most important innovation driver
  • 19%: Share of retail PayFacs that say systems integration is their biggest innovation hurdle
  • 40%: Portion of retail marketplaces that rate operational enhancement as their top innovation agenda

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