Lending Automation Could Be Crucial for Mid-Sized FIs

The State of Digital Lending Readiness

Digital lending platforms offer faster fulfillment times and improved accuracy, but many mid-sized financial institutions (FIs) still rely heavily on manual processes. PYMNTS Intelligence’s latest report, “The State of Digital Lending Readiness,” a collaboration with Amount, explores why FIs need to overcome organizational reluctance and adopt lending automation.

Inside the October Study
  • 79%: Share of FIs that worry about automation’s impacts on customer-banker relationships
  • 33%: Share of FIs that have automated SMB lending, compared to 70% for consumer lending
  • 61%: Share of FIs planning to fully automate lending processes within the next two years

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