Unlocking AI

The Unlocking AI Playbook: FI Edition seeks to provide a clear, accurate picture of how banks are utilizing artificial intelligence in their current operations and future plans. The study also examines how AI and other computational systems are being used to manage critical business functions, including payments, regulatory compliance, credit risk assessment and fraud protection. The report is based on a survey of 150 U.S. bank executives, representing a range of institutions that possess assets valued from $1 billion to more than $100 billion.
Inside the March study:
  • 69.7%: Year-over-year increase in portion of FIs using AI
  • 9.3%: Share of FIs that currently employ AI systems
  • 21.4%: Portion of AI-using FIs that believe preventing payments fraud is AI’s most important benefit

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    Unlocking AI Playbook

    The Unlocking AI Playbook: Credit Risk and Payments Edition
    Unlocking AI: Healthcare Edition