Quick-service restaurants (QSRs) are finding new ways to take the need to make meals off consumers’ plates as they develop subscription models in direct challenge to meal kit providers. The direct-to-consumer (D2C) subscription model has seen volatility since high rates of inflation took hold across the United...
Consumers love their retail subscriptions, but inflation has forced a wave of cancellations, and merchants need to use every tool at their disposal — including making an emotional connection — to appeal to the far more judicious calculus of today’s subscribers. Those ideas grounded the...
Despite belt-tightening among consumers, retail subscriptions proved resilient in the first quarter and show no signs of weakening, offering proof points on the power of personalization and convenience when consumers decide where to spend. Not that the retail subscription sector isn’t under pressure. For example,...
As restaurants look to subscription commerce to drive loyalty, fast-casual salad and bowl chain Sweetgreen notes that the model is only effective if it can appeal to those who are not already highly loyal. In an interview with PYMNTS, Daniel Shlossman, the brand’s chief marketing officer,...
Food and beverage subscriptions see disproportionate churn relative to other industries as consumers rethink which recurring payments they really want or need and which they could do without. By the Numbers Research from PYMNTS’ April study, “Subscription Commerce Readiness Report: Bridging the Gap Between Subscription...
This week in grocery, Hy-Vee taps subscription commerce, Sprouts launches a retail media network, and Giant Eagle aims to hold its own against competition from discount grocers. Midwestern supermarket chain Hy-Vee, which has more than 280 locations across eight states in the region, announced Wednesday...
Subscription businesses reap the rewards of recurring payments — which translates into predictable cash flow. But that’s only if the subscribers’ transactions are successfully completed. In the “Decision Guide: Tracking Failed Payments,” a PYMNTS and FlexPay collaboration, a survey of more than 200 executives sought...
The Federal Trade Commission (FTC) is returning $1.1 million to consumers who were charged for deceptive “free trial” offers. This move is the result of a settlement announced in 2018 between the FTC and RevMountain, LLC; Anasazi Management Partners; and 59 related corporate defendants, the...
Subscription management firm Recurly has added an app management tool to its platform. The new capability makes it easier for customers to sync subscription data from the Apple App Store and Google Play into Recurly for “reliable cross-platform analytics” while enhancing other features, per a...
