Those who haven’t used their Netflix accounts in a year will see an email this week asking if they still want to subscribe, and those who don’t reply will likely find their accounts canceled, according to the streaming giant. In a blog post, Netflix director...
In its fiscal 2020 Q1, streaming platform Netflix reported adding nearly 16 million new subscribers and blasting net income into orbit at $709 million, more than double its Q1 2019 performance. Evidently, this can happen when the world goes on lockdown for an entire season....
For software providers, churn is the enemy against which they are always fighting — in both its voluntary and involuntary forms. That’s for good reason, Software-as-a-Service (SaaS) provider FastSpring’s Chief Financial Officer Sian Wang explained to PYMNTS in a recent conversation. Acquisition costs are high...
Consumers are treating spending very differently today than they were even eight weeks ago. That fact is increasingly underlined in a variety of data streams: recent PYMNTS consumer surveys, the earnings reports of the card networks, early information on how stimulus funds are being spent –...
As one looks across the subscription landscape with an eye toward combating the consistent issue that churn presents, there are often small breakpoints where churn is happening and can be battled back. Zeroing in on the right targets can make the biggest impact, Recurly SVP...
We’ve come a long way since the nickelodeon age of cinema. We’ve also come a long way since “be kind, rewind” VHS tapes from the local Blockbuster. In the age of the quarantine, as COVID-19, the disease caused by the coronavirus, ravages businesses and business...
Speaker company Sonos said it plans to begin selling bundles of speakers to businesses in response to purchases already being made by many customers. The initiative will focus on a host of different business types, such as coffee shops, cafes, gyms, offices and yoga studios, which...
For college basketball fans the most wonderful time of the year is about to begin — the annual NCAA college basketball tournament known affectionately nationwide as March Madness is on the eve of kicking off. Brackets are being made, office betting pools are forming, trash is...
Grubhub’s 2020 start has been a bit bumpy thus far — it was passed by DoorDash in late January in terms of food delivery market share, according to some estimates, and has been dogged by rumors that it is looking to put itself up for sale. The...
