As more coffee shop chains try out beverage subscriptions to boost traffic, new data suggests that these programs can drive significant increases in customer frequency. According to a recent report from Manchester, U.K. publication Mancunian Matters, citing data from the country’s National Office of Statistics,...
Retail product subscribers’ spending patterns and demographics can vary significantly, and understanding these dynamics can aid providers in minimizing churn and targeting the most valuable clientele. Against this backdrop, subscription models have emerged as a prominent feature, offering a range of benefits such as frequency,...
The most successful retail subscription companies see the value of tapping into social media apps’ wide audiences, while underperformers tend to abstain from these platforms. By the Numbers The most recent installment of PYMNTS Intelligence’s Decision Guide series, “The Retail Subscription Features That Make Top-Performing...
With consumers following up on their New Year’s resolutions to get out there, dating apps are looking to seize on the start-of-year boom to drive adoption of their paid offerings. Sunday (Jan. 7) was Dating Sunday, the first Sunday of the year, so named by...
Buy now, pay later (BNPL) has quickly become the preferred choice for consumers, particularly millennials. In fact, nearly 40% of millennials have utilized BNPL in the last year, outpacing other age groups. Recent data by PYMNTS Intelligence reveals that this payment method has a significant...
For subscription commerce merchants, payment recovery methods are vital to protecting revenue, and the more such methods, the better. By the Numbers The PYMNTS Intelligence report “Decision Guide: Adopting Subscription Companies’ Top-Performing Payment Recovery Strategies” drew on a survey of 200 executives in the subscription...
Top-performing retail subscription merchants offer consumers more crowdsourced information about product quality than their bottom-performing counterparts, suggesting that offering this information could play a key role in merchant success. By the Numbers The latest installment of the Decision Guide series by PYMNTS Intelligence, “The Retail...
People make resolutions in the new year and companies, including subscription-based firms, review their prices. Amazon Prime, Disney+ and Netflix, for example, either increased their prices in late 2023 or are about to increase them in early 2024. This will test the loyalty of some...
Subscription companies lose an average of 9% of sales to failed payments. However, the top-performing merchants recover 60% of failed payments, saving ones that would have otherwise been lost, according to “The State of Subscription Business: Best Practices and Business Performance Drivers,” a PYMNTS and FlexPay collaboration....