Subscriptions

Subscriptions
Coffee Subscriptions Can Yield Double-Digit Transaction Growth for QSRs
January 10, 2024

As more coffee shop chains try out beverage subscriptions to boost traffic, new data suggests that these programs can drive significant increases in customer frequency. According to a recent report from Manchester, U.K. publication Mancunian Matters, citing data from the country’s National Office of Statistics,...

Subscriptions
Half of Loyal Customers Have Multiple Subscriptions, Data Shows
January 10, 2024

Retail product subscribers’ spending patterns and demographics can vary significantly, and understanding these dynamics can aid providers in minimizing churn and targeting the most valuable clientele. Against this backdrop, subscription models have emerged as a prominent feature, offering a range of benefits such as frequency,...

Subscriptions
Top Subscription Merchants Know the Value of Social Media
January 08, 2024

The most successful retail subscription companies see the value of tapping into social media apps’ wide audiences, while underperformers tend to abstain from these platforms. By the Numbers The most recent installment of PYMNTS Intelligence’s Decision Guide series, “The Retail Subscription Features That Make Top-Performing...

Subscriptions
Dating Apps Target ‘Dating Sunday’ Boom to Push Paid Plans
January 08, 2024

With consumers following up on their New Year’s resolutions to get out there, dating apps are looking to seize on the start-of-year boom to drive adoption of their paid offerings. Sunday (Jan. 7) was Dating Sunday, the first Sunday of the year, so named by...

Subscriptions
BNPL Sways 1 in 5 Subscribers Eyeing Post-Introductory Discount Cancellations
January 08, 2024

Buy now, pay later (BNPL) has quickly become the preferred choice for consumers, particularly millennials. In fact, nearly 40% of millennials have utilized BNPL in the last year, outpacing other age groups. Recent data by PYMNTS Intelligence reveals that this payment method has a significant...

Subscriptions
Every Payment Recovery Method Counts for Subscription Merchants
January 04, 2024

For subscription commerce merchants, payment recovery methods are vital to protecting revenue, and the more such methods, the better. By the Numbers The PYMNTS Intelligence report “Decision Guide: Adopting Subscription Companies’ Top-Performing Payment Recovery Strategies” drew on a survey of 200 executives in the subscription...

Subscriptions
Retail Subscription Merchants With Product Ratings and Reviews Outperform Competitors
January 03, 2024

Top-performing retail subscription merchants offer consumers more crowdsourced information about product quality than their bottom-performing counterparts, suggesting that offering this information could play a key role in merchant success. By the Numbers The latest installment of the Decision Guide series by PYMNTS Intelligence, “The Retail...

Subscriptions
Free Shipping and Other Perks Can Turn Casual Subscribers Into Loyal Customers
January 03, 2024

People make resolutions in the new year and companies, including subscription-based firms, review their prices. Amazon Prime, Disney+ and Netflix, for example, either increased their prices in late 2023 or are about to increase them in early 2024. This will test the loyalty of some...

Subscriptions
Top-Performing Subscription Merchants Recover 60% of Failed Payments
December 28, 2023

Subscription companies lose an average of 9% of sales to failed payments. However, the top-performing merchants recover 60% of failed payments, saving ones that would have otherwise been lost, according to “The State of Subscription Business: Best Practices and Business Performance Drivers,” a PYMNTS and FlexPay collaboration....