According to PYMNTS Intelligence, 70% of U.S. consumers are more satisfied when shopping with large merchants than they are when patronizing small and medium-sized businesses...
Worldwide, when it comes to shopping, consumers no longer think in terms of channels such as in-store or online. For an increasingly larger share, physical...
Half of Brazilian consumers are adopting Click-and-Mortar™ shopping strategies, and the country trails only Saudi Arabia in the Click-and-Mortar™ transformation. The approach blends online and...
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their...
Integrating online features and in-store shopping is reshaping the shopping experience in the U.K. However, more than one-quarter of U.K. merchants don’t offer the digital...
Online and in-store shopping need not be separate, according to the consumer experience transforming the retail landscape: Click-and-Mortar™ shopping. Shoppers with a Click-and-Mortar™ approach use...