Chatbots have been clunkily automating customer engagements in single-serve verticals for years. But the conversational support tools never really had that “wow” factor. For as...
Uber’s cross-platform activity continued to gain ground as members engaged more often with the company’s continuum of services. And members of the company’s premium paid...
Uber is set to report its second-quarter 2023 earnings on Tuesday (Aug. 1). Investors are eager to see how the rideshare and delivery aggregator giant is...
The European Union (EU) is looking into the tightening of regulations experienced by ride-hailing apps in Spain. The EU has opened a preliminary probe into whether the...
As aggregators and restaurants start to test drones and sidewalk rovers to reduce the labor cost of on-demand delivery, consumers are not convinced they can...
Earnings season has just started — and for the companies forging new paths to commerce and payments, the quarterly report card gives a glimpse into...
California’s Supreme Court has handed Uber drivers a victory against the company. The court on Monday (July 17) ruled against the tech giant’s argument that aimed to limit efforts...
As Uber Eats looks to grow its non-restaurant sales, the aggregator is partnering with convenience retail eCommerce platform Vroom Delivery to grow c-store sales. On...
Uber Chief Financial Officer Nelson Chai is reportedly planning to leave the firm after five years. Chai told the company’s CEO, Dara Khosrowshahi, that he intends to move on,...