PYMNTS-MonitorEdge-May-2024

aggregators

Gopuff, BurgerFi Team on a Pilot Meal Delivery Program
Gopuff, BurgerFi Team on a Pilot Meal Delivery Program
March 22, 2022  |  Aggregators

When it comes to ordering meal delivery, consumers have plenty of options, from leading third-party aggregators to smaller, regional players to restaurants that offer in-house...

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PYMNTS Intelligence: How Subscriber-Controlled Plan Options Can Drive Customer Satisfaction and Engagement
PYMNTS Intelligence: How Subscriber-Controlled Plan Options Can Drive Customer Satisfaction and Engagement
February 17, 2022  |  Subscription Commerce

Subscription eCommerce solved many a dilemma for both consumers and retailers when the pandemic shut down in-store shopping, and the trend shows few signs of...

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New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
New Data Show Digital Loyalty Programs Are Key Differentiator For Top-Performing Restaurants
February 16, 2022  |  Restaurant innovation

The restaurant business is more digitally driven than ever, but online orders are still just one part of what should be a more holistic customer...

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Deep Dive: How Efficient Delivery, Advanced Tools and Loyalty Can Help Restaurants Keep up With Aggregators in 2022
Deep Dive: How Efficient Delivery, Advanced Tools and Loyalty Can Help Restaurants Keep up With...
January 20, 2022  |  Restaurant innovation

Food delivery aggregators were once considered rarities reserved for special occasions, primarily used by young, tech-savvy consumers, but they have fast become a staple in...

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Smoothie King on Providing Frictionless Customer Experiences
Smoothie King on Providing Frictionless Customer Experiences
January 19, 2022  |  Restaurant innovation

Aggregators: can’t live with them, can’t live without them. QSRs are more focused now about how to use them to add incremental revenue while at...

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Smoothie King’s Strategy to Win Back Customers From Aggregators
Smoothie King’s Strategy to Win Back Customers From Aggregators
January 18, 2022  |  Restaurant innovation

Ordering delivery from restaurants used to be an occasional treat, but the pandemic and related restrictions have changed the way Americans eat, making delivery a...

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Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
Restaurants Must Sharpen Digital Tools to Match Convenience of Delivery Aggregators
December 14, 2021  |  Aggregators

Consumers are drawn to digital features that make it easier to customize their interactions with their favorite local businesses, including restaurants. The digital shift caused...

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Taco Bell Speaks Out About Aggregators and Retaining Control of Customer Relationships
Taco Bell Speaks Out About Aggregators and Retaining Control of Customer Relationships
December 01, 2021  |  Restaurant innovation

Third-party delivery aggregators are emerging as one of the business success stories of the pandemic, and major players have continued to maintain gains. Their expedited...

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Restaurants Fight Back Against Aggregators With Promotions and Loyalty Programs
Restaurants Fight Back Against Aggregators With Promotions and Loyalty Programs
November 24, 2021  |  Aggregators

Building lasting relationships with customers has always been a top priority for restaurants, with repeat customers — especially those primed to spend large amounts on...

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