AI in retail

Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
Salesforce: 28% Uptick in Returns Could Dampen Record Holiday Spending
January 06, 2025  |  Retail

Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan....

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Google to Move Retailers to New AI-Driven Merchant Platform
Google to Move Retailers to New AI-Driven Merchant Platform
July 24, 2024  |  Google

Google is moving all retailers to a new version of its Merchant Center. The change should happen by September, the tech giant wrote on its...

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PYMNTS Intelligence: Retailers Must Upgrade Back-End Systems to Harness AI Power and Potential
PYMNTS Intelligence: Retailers Must Upgrade Back-End Systems to Harness AI Power and Potential
August 28, 2023  |  Retail

With the rise of eCommerce and the need for convenience and flexibility, retailers have turned to artificial intelligence (AI) to enhance the customer experience, with...

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