PYMNTS-MonitorEdge-May-2024

airlines

American Airlines CEO: Q2 Profits Plunge 46% Due to Failed Sales Strategy
American Airlines CEO: Q2 Profits Plunge 46% Due to Failed Sales Strategy
July 25, 2024  |  Earnings

On Thursday (July 25), American Airlines announced a record second-quarter (Q2) revenue of $14.3 billion. However, net income plunged 46%, to $717 million, while a “bright...

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Delta Reportedly Facing $500 Million Loss From CrowdStrike Outage
Delta Reportedly Facing $500 Million Loss From CrowdStrike Outage
July 24, 2024  |  Connected Economy

Delta Air Lines is reportedly facing a half-billion dollar hit after last week’s IT outage. The air carrier on Wednesday (July 24) was still recovering from...

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DOT Probes Delta’s Handling of CrowdStrike Outage
DOT Probes Delta’s Handling of CrowdStrike Outage
July 23, 2024  |  Transportation

Delta Air Lines’ handling of a recent mass IT outage is the target of a federal investigation. The investigation is to “ensure the airline is...

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United Airlines Hits Record High in Second-Quarter Passenger Volume
United Airlines Hits Record High in Second-Quarter Passenger Volume
July 18, 2024  |  Earnings

United Airlines set a record as it carried 44.4 million passengers — the highest for any second quarter in its history, the company said Thursday...

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European Retailers Say Google Search Changes Favor Online Aggregators
European Retailers Say Google Search Changes Favor Online Aggregators
May 24, 2024  |  Google

The European Union (EU) is currently facing concerns from lobbying groups representing airlines, hotels and retailers regarding Google’s proposed search changes. These groups are urging EU tech regulators...

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AI Takes Flight in Airline Pricing
AI Takes Flight in Airline Pricing
May 17, 2024  |  artificial intelligence

As travelers pack their bags for summer getaways, airlines are deploying artificial intelligence (AI) to squeeze every last dollar from their booking systems. Fetcherr, an Israeli startup, is...

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Airlines Sue DOT Over New Fee Disclosure Rules
Airlines Sue DOT Over New Fee Disclosure Rules
May 13, 2024  |  Legal

Airlines are reportedly suing the U.S. Transportation Department (DOT) over new fee rules. The suit was filed in federal court last week by industry group Airlines for America, Reuters reported...

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DOT: Airlines Must Automatically Refund Canceled Flights
DOT: Airlines Must Automatically Refund Canceled Flights
April 24, 2024  |  Travel Payments

Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers...

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JetBlue Scales Back Routes in ‘Urgent’ Effort to Restore Profitability
JetBlue Scales Back Routes in ‘Urgent’ Effort to Restore Profitability
April 23, 2024  |  Earnings

JetBlue is removing and scaling back routes as it tries to regain profitability. The air carrier on Tuesday (April 23) released earnings that showed the company reducing its...

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