Amazon has beta launched a new generative artificial intelligence (AI)-powered shopping assistant. Dubbed “Rufus,” the assistant is now available to a small subset of customers using...
It’s no secret that Amazon likes to keep customers within its ecosystem, no matter the cost, and the voice-activated Alexa has proven perfectly suited to...
It’s been the oft-purported opinion of many an armchair retail analyst that despite everything Amazon has accomplished over the years, its real mission has been...
Amazon has already done its part to disrupt one aspect of the educational industry by opening up the previously narrow textbook resale market. However, Amazon’s...
Despite Amazon‘s highly visible presence online, its network of warehouse and fulfillment centers that dot the globe is all but invisible — unless you know...
Most retailers are comfortable enough with text-based searches to game the system in their favor when necessary. Featured or promoted results are just one way...
Imitation might be the sincerest form of flattery, but in retail, sometimes, it’s the only way to survive. However, when a company like Amazon holds...
A brick-and-mortar bookstore run by Amazon was a longstanding punchline as recently as last year, but then the eCommerce giant actually did it. Rather than...
The Amazon Echo has proved a sleeper success, not only because it’s managed to sell consumers on the concept of voice-based commerce but because it...