Subscriptions

Subscriptions
Grubhub+ Doubles Down on Partnership Strategy With 2-Year Amazon Extension
June 05, 2023

Nearly a year after Grubhub first announced its partnership with Amazon to offer Prime members free yearlong Grubhub+ subscriptions, the aggregator shared Monday (June 5) that the two companies are extending the deal and stepping it up by offering two years — a testament to Grubhub’s commitment to its partnerships strategy. The aggregator announced in a news release that...

Subscriptions
DoorDash to Launch 5-Week Promotion of DashPass Membership Program
May 30, 2023

DoorDash will soon launch a five-week promotion of its membership program. The delivery aggregator’s fourth annual Summer of DashPass promotion will feature a different assortment of members-only discounts and other offers during each of the five weeks, beginning June 15, DoorDash said in a Tuesday (May 30) press release. “For...

Subscriptions
Anti-Aging Now Comes on an Installment Plan
May 26, 2023

Inflation, layoffs and hybrid work got you down? It might be your serotonin levels. Amid the flood of retail health and wellness clinics that have come to market during the pandemic era, there’s an entrepreneurial effort afoot to address this hormonal imbalance. The brainchild (no...

Subscriptions
Netflix Tells US Members Accounts Are for One Household
May 23, 2023

Netflix has begun its long-threatened crackdown on password sharing.  The streaming service will begin sending an email Tuesday (May 23) to members who share Netflix outside their household in the U.S., reminding them that an account is for use by only one household, Netflix said...

Subscriptions
QSR Subscriptions Take a Bite out of Meal Kit Market Share
May 22, 2023

Quick-service restaurants (QSRs) are finding new ways to take the need to make meals off consumers’ plates as they develop subscription models in direct challenge to meal kit providers. The direct-to-consumer (D2C) subscription model has seen volatility since high rates of inflation took hold across the United...

Subscriptions
Subscription Merchants Say Easy Cancellation Helps Retain Customers
May 15, 2023

Consumers love their retail subscriptions, but inflation has forced a wave of cancellations, and merchants need to use every tool at their disposal — including making an emotional connection — to appeal to the far more judicious calculus of today’s subscribers. Those ideas grounded the...

Subscriptions
Retail Subscriptions Hold Their Appeal for Many As Retention Takes the Spotlight
May 08, 2023

Despite belt-tightening among consumers, retail subscriptions proved resilient in the first quarter and show no signs of weakening, offering proof points on the power of personalization and convenience when consumers decide where to spend. Not that the retail subscription sector isn’t under pressure. For example,...

Subscriptions
Sweetgreen Says Subscriptions Only Effective if They Reach Beyond Superfans 
May 08, 2023

As restaurants look to subscription commerce to drive loyalty, fast-casual salad and bowl chain Sweetgreen notes that the model is only effective if it can appeal to those who are not already highly loyal. In an interview with PYMNTS, Daniel Shlossman, the brand’s chief marketing officer,...

Subscriptions
Food and Beverage Subscriptions Struggle to Retain Members
May 05, 2023

Food and beverage subscriptions see disproportionate churn relative to other industries as consumers rethink which recurring payments they really want or need and which they could do without. By the Numbers Research from PYMNTS’ April study, “Subscription Commerce Readiness Report: Bridging the Gap Between Subscription...