This week in grocery, Hy-Vee taps subscription commerce, Sprouts launches a retail media network, and Giant Eagle aims to hold its own against competition from discount grocers. Midwestern supermarket chain Hy-Vee, which has more than 280 locations across eight states in the region, announced Wednesday...
Subscription businesses reap the rewards of recurring payments — which translates into predictable cash flow. But that’s only if the subscribers’ transactions are successfully completed. In the “Decision Guide: Tracking Failed Payments,” a PYMNTS and FlexPay collaboration, a survey of more than 200 executives sought...
The Federal Trade Commission (FTC) is returning $1.1 million to consumers who were charged for deceptive “free trial” offers. This move is the result of a settlement announced in 2018 between the FTC and RevMountain, LLC; Anasazi Management Partners; and 59 related corporate defendants, the...
Subscription management firm Recurly has added an app management tool to its platform. The new capability makes it easier for customers to sync subscription data from the Apple App Store and Google Play into Recurly for “reliable cross-platform analytics” while enhancing other features, per a...
There’s never been a riskier time for streaming subscriptions to increase prices, but for the major streaming services prices have kept edging up, which could exacerbate the “keep or cut” debate happening in most households. Since the start of the pandemic, virtually every streaming service...
Consumers across the board are cutting back on retail subscriptions and have been for some time. This trend is likely to continue, as about 17% of retail subscribers are either likely to cancel or are on the fence about canceling their subscriptions as soon as...
Consumer use of retail subscriptions started rebounding across most demographic groups in the first quarter of 2023, rising 11% since September 2022 and showing the resilient appeal of these services, even though people are getting pickier about what they keep or cut. According to The Subscription...
Consumers are cutting back on their product subscriptions, with many rethinking their food purchasing. By the Numbers Research from PYMNTS’ new study, “Subscription Commerce Readiness Report: Bridging the Gap Between Subscription Conversion and Retention,” created in collaboration with sticky.io, which draws from a census-balanced survey...
The subscription bubble that formed during the pandemic is bursting in slow motion as consumers continue trimming their streaming entertainment and retail subscriptions one by one, as is also true with other memberships in the face of ongoing economic pressures. This has been building, as...
