Some people who have been “borrowing” Netflix may begin paying for it. Seeking Alpha reported Monday (Feb. 6) that a survey by global investment banking firm Jefferies found that while 62% of the “password borrowers” said they would stop using Netflix when it begins charging...
Subscription fitness is sweating it out as exercise fans return to in-person studios and online workouts wane, necessitating innovation. During a PYMNTS On the Agenda discussion, Simone De La Rue, founder and CEO of Body By Simone (BBS), and Trace Galloway , chief strategy officer...
As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. The Context Payment issues are a major problem for subscription businesses, accounting for almost half of all churn, as FlexPay CEO Darryl Hicks told PYMNTS’ Karen Webster in an interview....
As consumers reduce their monthly spending, PYMNTS data reveals many prioritize tangible products over certain services. The Context As consumers make difficult choices about which recurring payments stay and which they have to cut out, they are more interested in getting physical products than they...
The electric car subscription service Onto has secured a £100 million ($123.9 million) credit line. The London-based firm announced the new facility in a blog post on Wednesday (Jan. 25), stating that it will use the funds to expand its fleet of electric vehicles (EVs). The facility...
As subscriptions feel the churn, PYMNTS data shows that many are losing ground to competitors. The Context With subscription commerce taking over many of consumers’ daily routines, from how they get their food each day to how they get from place to place, companies in...
It’s been a tough time for subscription businesses, especially for direct-to-consumer (D2C) companies focused on retail. PYMNTS’ research noted that the average subscription per retail subscriber dropped in September to 2.9, its lowest level since July 2021. We also measured a 2% dip in the share of consumers...
Companies are being cautioned that they must not trick people into paying for subscriptions they don’t want. The Consumer Financial Protection Bureau (CFPB) has issued a guidance focused on “negative option” subscription services, which are those that automatically renew unless the consumer cancels, or that...
Failed card payments are the topmost factor in subscription churn, and it’s a fixable problem. This is examined in the study “The State of Subscription Business: Best Practices and Business Performance Drivers, a PYMNTS and FlexPay collaboration based on a survey of 200 executive decision-makers...
