apps

How TD Bank Uses Voiceprints To Personalize — And Secure — Call Center Interactions
How TD Bank Uses Voiceprints To Personalize — And Secure — Call Center Interactions
September 04, 2019  |  call center commerce

Artificial intelligence (AI) remains one of the most interesting technologies to call centers that are looking to better support and engage customers across their many...

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Report: 80 Pct. Of NJ Gamblers Place Wagers Online
Report: 80 Pct. Of NJ Gamblers Place Wagers Online
September 02, 2019  |  Mobile

Mobile sports betting is quickly growing to a point where New Jersey is close to topping Las Vegas as the country’s biggest market, The Wall...

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Regulators Taking Close Look At Payroll-Advance Apps
Regulators Taking Close Look At Payroll-Advance Apps
September 02, 2019  |  Regulation

Regulators are taking a closer look at financial apps that allow workers to access their pay early. The apps claim they are more affordable —...

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Connected Tech Gives Sports Venues An All Star Opportunity To Fill The Stands
Connected Tech Gives Sports Venues An All Star Opportunity To Fill The Stands
August 22, 2019  |  Commerce Connected

Consumers are set to spend $23 billion buying mobile tickets for sports and gaming events by 2023. Sports brands are thus looking to a host...

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Why Faster Checkout Could Be The Key To Boosting Retail App Adoption
Why Faster Checkout Could Be The Key To Boosting Retail App Adoption
August 13, 2019  |  Retail

In June, Costco launched a revamped digital membership app that allows members to use its mobile device rather than flashing a physical card upon entry...

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How Merchants Turn Showrooming Into A Sale
How Merchants Turn Showrooming Into A Sale
August 13, 2019  |  Mobile

It can be challenging to recall the fear brick-and-mortar retailers had of mobile commerce seven to 10 years ago. Those merchants often viewed consumers walking...

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Report: Payments Help Merchants Fight Consumer App Fatigue
Report: Payments Help Merchants Fight Consumer App Fatigue
August 05, 2019  |  Mobile Applications

The App Store and the Google Play Store collectively offer more than 5 million mobile apps offering every type of service imaginable — ridesharing apps,...

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Google Exploring Subscription-Based Access To Premium Apps
Google Exploring Subscription-Based Access To Premium Apps
August 01, 2019  |  Subscription Commerce

Google is in the testing stage for a monthly subscription that would give Android users something similar to Apple’s Arcade, which is launching in the...

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Deep Dive: Voice Assistant Technology For Mobile Order-Ahead
Deep Dive: Voice Assistant Technology For Mobile Order-Ahead
July 30, 2019  |  Mobile Order Ahead

Voice-activated food ordering was once limited to the realm of science fiction. Captain Jean-Luc Picard of “Star Trek: The Next Generation” was famous for ordering...

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