PYMNTS-MonitorEdge-May-2024

Bank Branches

Big Banks Joust With Neobanks for Lower-Income Consumer Accounts
Big Banks Joust With Neobanks for Lower-Income Consumer Accounts
October 04, 2024  |  Banking

There’s a commonality in financial services — for brick-and-mortar players and for several FinTechs, though the approach may differ: Serving the needs of lower-income households....

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FDIC: High-Touch Beats High-Tech in Small Business Lending
FDIC: High-Touch Beats High-Tech in Small Business Lending
October 03, 2024  |  Loans

In small business lending — regardless of the size of the bank doing the lending itself — a high-touch approach and in-person visits to the...

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FDIC Letter on ATMs Paves Way for More Branchless Banking
FDIC Letter on ATMs Paves Way for More Branchless Banking
August 12, 2024  |  Banking

New input from the Federal Deposit Insurance Corp. (FDIC) is poised to pave the way for more “branchless banking” — through interactive teller machines that...

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UK Banks Face New Restrictions on Branch Closures
UK Banks Face New Restrictions on Branch Closures
July 24, 2024  |  Bank Regulation

Great Britain’s financial regulator has just made it harder for banks to shutter branches. The Financial Conduct Authority (FCA) published its “access to cash” rules...

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Banking Takes a Page out of Retail’s ‘Clienteling’ Playbook
Banking Takes a Page out of Retail’s ‘Clienteling’ Playbook
May 28, 2024  |  Banking

Banking, like any business, thrives on customer loyalty, on getting the right customers through the digital doors … and the branch settings too. The rise...

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Banks Boost Visibility, Customer Service With Branches in Airport Terminals
Banks Boost Visibility, Customer Service With Branches in Airport Terminals
May 03, 2024  |  Banking

Several banks have reportedly expanded their retail footprint into airport terminals. These bank branches in airports offer convenience, comfort and a range of financial services to existing...

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PNC Bank to Add 100 Locations, Renovate 1,200 Through 2028
PNC Bank to Add 100 Locations, Renovate 1,200 Through 2028
February 14, 2024  |  Banking

PNC Bank will invest $1 billion to open more than 100 new locations and renovate 1,200 existing ones through 2028. The bank currently has about...

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JPMorgan’s First Republic Makeover Bucks Branch Closure Trend
JPMorgan’s First Republic Makeover Bucks Branch Closure Trend
December 11, 2023  |  Banking

JPMorgan is reportedly overhauling branches acquired in the collapse of First Republic Bank. The country’s largest bank is planning to open several new branches, Reuters reported...

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Lloyds Considers Job Cuts as Banks Shift to Digital
Lloyds Considers Job Cuts as Banks Shift to Digital
November 26, 2023  |  Banking

Lloyds’ digital refocusing has reportedly placed more than 2,500 jobs at risk. The British banking giant is planning to review thousands of middle management roles, the...

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